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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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May 14, 2021

Making a service appointment at my convenience was easy. Making a service appointment at my convenience was easy. Having help to sign into my Chevrolet account for help with my Chevrolet rewards program wa More

by Mreicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
May 14, 2021

Excellent dealership, the service team was phenomenal the last time I was in for a tire rotation, got me in and out under an hour. More

by CTCIRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
May 14, 2021

This was my first visit with DePaula Chevrolet and for my first visit it was very helpful friendly fast and Efficient thank you Kathie Reichert More

by Kathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
May 13, 2021

Very professional. Take care of business hassle free and do not forced into unnecessary repairs. Explain what is going on with vehicle and advised. Staff very courteous. More

by RSAHADEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Mike Haynes, Alex Haynes
May 13, 2021

Great, friendly people in the service department! I Great, friendly people in the service department! I received an informative video from Ryan while he was working on my Trax. The vehicle was ready More

by GFLAGG312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Chuck Richardson
May 12, 2021

I have always been pleased with the service. They are prompt and honest. The only complaint is the cars should be detailed after service. The service rep was kind enough to run my car through the car More

by Stevedg1104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
May 12, 2021

All touchpoints were professional , courteous and timely. Jason remained engaged throughout the process and provided me with clear concise information. Thank you so much and see you in 5000 miles! More

by MARIA_J_FRODYMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville
May 12, 2021

The tech found a oil cooler hose leak that showed up on the video and I’m glad I got it fixed before it turned into a problem! More

by Sfcmiller44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haynes
May 12, 2021

Maintenance on my Chevy equinox went very well. Tires rotated, wiper blades replaced, oil change, filter change, and NY inspection. Service was quick and efficient. Thank You More

by SZELASKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
May 12, 2021

You guys were friendly, took me right away.explained what they were going to do and finished in a timeless manor very good..back on the toad again thanks. More

by retirediron6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
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