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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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May 18, 2022

Follow up Service. Received advance quote. Actual price came in below quote. Pleasant supirise, Thanks Team!! More

by The Vet!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Chuck Richardson
May 18, 2022

Overpriced for light bulb and labor to install bulb and wiper blade. I bought and installed both items for less than half the cost. More

by Mark Fear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

This trip was a good obey. The last two were not. My apt to get my drivers side window was a very bad service my window was bot fixed after making me wait 4 hours. I was tol More

by ELIZABETH_ALEXANDER01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who assisted me
May 17, 2022

Service Dept was a disaster. Took me 4 trips, 8 weeks, one wrong part installed and multiple calls to fix a latch on a storage bin. No return calls, no real explanation for the d More

by mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
May 16, 2022

Traci in the service department is awesome! She understands your needs and goes out of her way to make the appointment enjoyable. More

by BARTSMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci
May 16, 2022

This dealership has been what I call … the peoples place. They attend to you in such a way that you feel very important. I plan to get a Malibu Chevrolet for my son soon. The service appointment is good and More

by GRACESONS321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Coffil
May 16, 2022

Great customer service and friendly service provided at this visit. I will return for service in the future. More

by angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

One of the service techs was absolutely rude and unapproachable. Dealt with him in the past and was the same way. My truck had 3,000 miles and the fan went. Brought it in and told me he couldn’t hea More

by CSAMIOF
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chuck Richardson
May 15, 2022

They were there when came in to the dealership for my service. Everything went well for checking in for my service. More

by SNOWPLOWMAN147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Beman
May 15, 2022

Everyone is always so pleasant & waiting area & restroom are always cleaned. They keep you updated on the service work being done. More

by DEBBIEROGINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Beeman
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