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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews
Call Service Center (518) 278-6036

2,184 Reviews of DePaula Chevrolet - Service Center

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April 22, 2022

Excellent service;excellent staff friendly staff; quality service; fair prices for your needs; quick service More

by PROFSAV521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
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April 22, 2022

I don’t remember the gentlemen’s name but he was older and said he was new. He was extremely attentive and very nice. He made me feel like I was valued as a customer. More

by ZOEBEVEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
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April 22, 2022

Great team effort during my visit. I was happy to get my car back in one day. More

by ANDREW.D.GREGORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2022

Best service department hands down! Chuck I’m service really takes care of his customers and I got a great deal on my tires! My van rides like brand new again! More

by CRICHARDSON111276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
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April 21, 2022

Calls were not returned. I was not notified when my truck arrived by the tow truck. Was not notified of the problem or cost to fix it. I was without my truck for 6 days. More

by Pittgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
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Apr 21, 2022 -

Pittgirl responded

I will never bring my truck for servicing to DePaula ever again. I will never purchase a vehicle from DePaula ever. I am also telling all my family and friends to do the same.

April 21, 2022

Joe in the service bay was very accommodating and attentive . Thanks so much! Christian was great also showing us the truck and working with our trade. I wish we could have made it work on our More

by Raybobsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, service, Christian Szakats
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April 20, 2022

Top of the line dealership. Excellent and timely service.Customer service person was very cordial. More

by larrycollins95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CJ Landy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 20, 2022

The oil change went very well, but it took longer than I expected it too. More

by MMETZOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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April 20, 2022

I went there to get the diagnosis, but I was disappointed to not get the iservice video. Handler was courteous and friendly. More

by Rohit.kanchan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
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April 20, 2022

Quick service. ..fixed the first right the first time. With no hassle.,.......appt given within one day More

by garyfrancoeur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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