DePaula Chevrolet - Service Center

Everyone is very friendly and professional. The service was done in a timely fashion and the waiting area is clean and comfortable. The service was done in a timely fashion and the waiting area is clean and comfortable. More

Very pleased with the service, Service advisor, Jim Beaman was very nice and very helpful. Also coupons is one of the reason for me to return as well. Beaman was very nice and very helpful. Also coupons is one of the reason for me to return as well. More

Very dissatisfied with my experience every time I have to deal with getting my vehicle serviced. I was sold a vehicle with a bum transmission, with a warranty that will not be xxxxing rectified! deal with getting my vehicle serviced. I was sold a vehicle with a bum transmission, with a warranty that will not be xxxxing rectified! More

Eric was excellent to work with would definitely buy a car from him again had a small problem and they had me bring it in and fixed immediately. car from him again had a small problem and they had me bring it in and fixed immediately. More

Dennis & Rob made my service appointment a great experience. Extremely professional and courteous service that was greatly appreciated in my time of need experience. Extremely professional and courteous service that was greatly appreciated in my time of need More

They took care of my issues. Sometimes I feel like I have to call to ensure that the vehicle will be completed by the end of the day. Several times simple things like tires and o Sometimes I feel like I have to call to ensure that the vehicle will be completed by the end of the day. Several times simple things like tires and oil changes, and even a recall took days. I would drop off, and end of day not be ready, then try again another time, only to have a rinse and repeat. Once they couldn't find my car on the lot. It has gotten somewhat better. More

I was not greeted with acknowledgement, customer service was primarily directives in which u had to figure everything out. I had a scheduled appointment and I was treated as though no one knew while I was was primarily directives in which u had to figure everything out. I had a scheduled appointment and I was treated as though no one knew while I was there eventually there was a gentleman who was very tentative to me very tentative to my concerns and I don’t know his name but he was great and he made me feel like a valued customer but this was after I had interacted with two other employees one when I pulled my truck in and two when I walked in the service center I don’t know who provided service for me no excuse me I take that back I did get a video of the mechanic working on my car prior to that I have no clue More

My vehicle was taken in promptly and returned when they said it would be ready. Work was done and I was informed of the work completed! said it would be ready. Work was done and I was informed of the work completed! More

Quick to get an appointment but slow at actually getting the car in on scheduled time the car in on scheduled time More

Very thorough and professional staff. Explained things every step of the service process. Would return again if needed Explained things every step of the service process. Would return again if needed More