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DePaula Ford
Albany, NY
5,641 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,641 reviews
March 06, 2026
The customer service experience as always was great. The communication from the time the vehicle was checked in until the service was completed was very great. The time I had to wait for the service to The communication from the time the vehicle was checked in until the service was completed was very great. The time I had to wait for the service to be completed was not bad at all. The quality of services performed was very good. Thank you Lenny for giving a brief tour of the new area. More
by MR_MCGILL
Verified CustomerEmployees Worked With
March 06, 2026
The team was very accommodating to all my needs. I kept them busy making the deal and they came through with a great offer. I look forward in working with them all in the future. I kept them busy making the deal and they came through with a great offer. I look forward in working with them all in the future. More
by tek750
March 06, 2026
Lenny Farnam has made my experience with the dealership great over the past 23 years. great over the past 23 years. More
by Walter
March 06, 2026
Hussain was excellent. He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly o He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly overall and really knew what to do to help me out. More
by rcarknard94
March 06, 2026
Devin was such a great salesman, went above and beyond for me the entire time. I would recommend anyone to him specifically if they wanted a ford. for me the entire time. I would recommend anyone to him specifically if they wanted a ford. More
by karistaahitchcock
March 06, 2026
The service department are great professional, and very welcoming they make you feel like you are old friends than just a customer. welcoming they make you feel like you are old friends than just a customer. More
by omoade3083
March 05, 2026
Masood was probably one of the best salesman I have ever dealt with! He was completely honest with me throughout the whole deal and even got me another $1000 off my truck that I had no idea about! My wife a dealt with! He was completely honest with me throughout the whole deal and even got me another $1000 off my truck that I had no idea about! My wife and I will be Depaula customers for life! More
by CHRIS.PUTMAN
March 05, 2026
Lenny was very professional and customer oriented. He did a great job explaining everything and treating very well He did a great job explaining everything and treating very well More
by P.dame1121
March 04, 2026
Excellent communication and pricing compared to other dealers. Being out of the area it was great to complete 90% of the deal remotely. dealers. Being out of the area it was great to complete 90% of the deal remotely. More
by fcarbone477
Employees Worked With
March 04, 2026
Staff was very pleasant to work with. I purchased the vehicle over the internet, they made the transaction very easy and quick. I purchased the vehicle over the internet, they made the transaction very easy and quick. More
by tabvette
