Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,103 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,103 reviews
August 05, 2025
Sales guys had the no pushy attitude hats off to Hussain for getting me in my truck.Finance Manager Haroon was very professional explained all the numbers and worked my deal. Gavin is a Rockstar for showin for getting me in my truck.Finance Manager Haroon was very professional explained all the numbers and worked my deal. Gavin is a Rockstar for showing me all the ins and outs of the truck. . Lenny in Service and Rob W. Technician are top notch period. More
by DSPRAGU1
Verified CustomerEmployees Worked With
Other Employees :
Gavin at front desk and Rob Waleck Technician 5 stars
August 04, 2025
The team was quick and responsive - staying true to the timeline provided when providing information on the scope of service. timeline provided when providing information on the scope of service. More
by dannyevans100
Employees Worked With
August 04, 2025
Lenny, always a pleasure. I appreciate being treated as a valued customer as well as the continued great customer service. The communication from start to finish involving the I appreciate being treated as a valued customer as well as the continued great customer service. The communication from start to finish involving the service is awesome. More
by MR_MCGILL
Employees Worked With
August 04, 2025
As usual, great service and fast! Never a problem and easy booking dates to work on. Never a problem and easy booking dates to work on. More
by mdimfeld22870
August 03, 2025
Purchased a Ford Expedition, and I did not expect to buy that make or model. It is a beautiful white SUV. I was offered the right amount for my trade-in. The service was great and the car is excellent. that make or model. It is a beautiful white SUV. I was offered the right amount for my trade-in. The service was great and the car is excellent. More
by jamilynne.myers
August 03, 2025
The service was great and I had the car back on the road in a short time. in a short time. More
by georgemcvey90
August 03, 2025
Awesome, Lenny had my vehicle in on time technician sent the video with the recommend service. Lenny reached out to verify. The service was completed at the time promised the video with the recommend service. Lenny reached out to verify. The service was completed at the time promised More
by JM131
August 02, 2025
DePaula Ford is great! Josh Halse made my car buying experience super easy! He’s the best! Josh Halse made my car buying experience super easy! He’s the best! More
by houndz101
August 02, 2025
We had a very pleasant first experience with DePaula Ford, liked open and honest conversation. Nic was very attentive and honest. We liked his honesty and service. Stoped by just to look and ended up Ford, liked open and honest conversation. Nic was very attentive and honest. We liked his honesty and service. Stoped by just to look and ended up to buy a car from them. Thank you DePaula! More
by marinakeehn
