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DePaula Ford
Albany, NY
4,940 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,940 reviews
June 01, 2025
Josh Halse was great he made the experience quick and painless. I love my new Explorer. painless. I love my new Explorer. More
by jaimec802
Verified CustomerEmployees Worked With
June 01, 2025
We were treated well as we were on the hunt for a new vehicle. The trade and pickup went smoothly. vehicle. The trade and pickup went smoothly. More
by d4star
June 01, 2025
Lenny did a great job keeping me in the loop about my repair,every step of the way. The repair was done when promised, awesome. repair,every step of the way. The repair was done when promised, awesome. More
by BCITYBANDIT
Employees Worked With
June 01, 2025
Very easy experience and responsive crew. Answered all my questions without pressuring me into anything I didn't want or need. Answered all my questions without pressuring me into anything I didn't want or need. More
by pmclatchy
May 31, 2025
Glenn Cummings was great. The issue with the automatic locking of the doors is still not resolved though. I'm going to see what my son inlaw can do. Glenn was great. Tha The issue with the automatic locking of the doors is still not resolved though. I'm going to see what my son inlaw can do. Glenn was great. Thanks. Steve Lockwood More
by mamashounds1
Employees Worked With
May 30, 2025
Allen, Glenn and Q helped so much and made the process of turning in my old vehicle and purchasing my new one so seamless and hassle-free. Thank you! turning in my old vehicle and purchasing my new one so seamless and hassle-free. Thank you! More
by ralstona
May 30, 2025
I have to thank Luis and Matt in the Service Department and Chris in the Parts Department for helping me out with the repair on my vehicle. and Chris in the Parts Department for helping me out with the repair on my vehicle. More
by PFEIFFERR
Employees Worked With
May 30, 2025
When I received my car back the plastic pieces weren’t clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I did clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I didn’t receive the same way I dropped it off but I’m not really the type of person to go back and force anyone to do anything. I understand it was a recall but it would’ve been nice to not have to struggle to put the plastic pieces for the door back. The passenger and the back two door plastic pieces still isn’t clipped on fully because it was too difficult for me. More
by Billal
Employees Worked With
May 29, 2025
All the employees are friendly, respectful, and helpful. The service writers are very knowledgeable. The salesmen are very knowledgeable and do not pressure customers into immediate decisions. The service writers are very knowledgeable. The salesmen are very knowledgeable and do not pressure customers into immediate decisions. More
by tjjg76
