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DePaula Ford
Albany, NY
5,897 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,898 reviews
June 29, 2026
Always makes me comfortable Work done is always discussed with customer first. I feel safe driving my car after my service. with customer first. I feel safe driving my car after my service. More
by kizzzkid
Verified Customer
June 28, 2026
As soon as I walked in the employees at DePaula ford made my family and I feel at home! They were very professional, kind, and extremely understanding! my family and I feel at home! They were very professional, kind, and extremely understanding! More
by andrewmpelton22
June 28, 2026
I have to say what a great buying experience I had recently at DePaula Ford. Was shopping for a 2026 Explorer Platinum and after checking their inventory on line, scheduled an appointment. Walked in recently at DePaula Ford. Was shopping for a 2026 Explorer Platinum and after checking their inventory on line, scheduled an appointment. Walked in the door and was immediately greeted and brought to Jim Rosamino, who in turn introduced me to Gavin Bodah, who would be my sales person. Gavin was extremely knowledgeable about the Explorer and once narrowing down which one I was interested in, immediately brought it up for a test drive. Gavin pointed out all of the features and answered each of my questions before the test drive which really helped make my decision to purchase from DePula. Once we got back to the dealership began settling on a price, and they were able to get where I needed to be as well as maximizing the rebates available. I then met with the finance manager Traci Johnson who reviewed my requested financing and assured me everything was in order based on my pre-approval with Ford. Credit and scheduled the delivery of my Explorer the following weekend. Once again I was completely satisfied with the delivery of the vehicle. Gavin took the time to go over all the technology in the vehicle and getting me setup on The Ford App as well explaining different features of the vehicle. The entire process from start to delivery was seamless and I would highly recommend DePaula Ford…They are the best ford Dealership in Upstate NY. More
by cfcostanzo
June 28, 2026
Easiest car buying experience I’ve ever had. nick was great. Very honest and knowledgeable. Absolutely great experience. nick was great. Very honest and knowledgeable. Absolutely great experience. More
by radhiker
June 28, 2026
Great Customer Service! We are new to the dealership and have come to see that they pride themselves in caring about their customers. Chance, you are the best! We are new to the dealership and have come to see that they pride themselves in caring about their customers. Chance, you are the best! More
by joann4684
June 27, 2026
service desk crew:competent, caring,gentlemenly! excellent service with smile! hope they are well paid. excellent service with smile! hope they are well paid. More
by MRINGS1
Employees Worked With
June 26, 2026
Very helpful, communicated well. Dan was great to work with was very helpful with getting my car fixed after being prolonged by a previous employers mistake. Very apologetic got thin Dan was great to work with was very helpful with getting my car fixed after being prolonged by a previous employers mistake. Very apologetic got things moving quickly. More
by Heatherlapage86
Employees Worked With
Dan
June 26, 2026
The whole experience at DePaula Ford was excellent The whole staff was very pleasant to deal with very friendly I enjoyed working with them and buying a truck whole staff was very pleasant to deal with very friendly I enjoyed working with them and buying a truck More
by thecountryposse
Employees Worked With
