
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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It was a late night last minute walk in no appointment and sat with Hussain and he treated us like it was an early morning appointment. He was laid back, confident and reassuring that this was going to b and sat with Hussain and he treated us like it was an early morning appointment. He was laid back, confident and reassuring that this was going to be a great day. He and Jim worked very hard to find me exactly the truck of my dreams. The were successful except for the exterior color. The color is the most important feature that I needed it was a front bench seat. They worked together effortlessly and like clock work. O ce a truck that I picked was located they work even as hard to make the numbers work for us and also the dealership. Honestly that was the best truck buying experience I've ever had. The communication between them and with us was amazing. Thank you both for everything!! More
Nate and team were awesome to work with. Never had an easier time buying or leasing a vehicle. Looking forward to working with them again. Never had an easier time buying or leasing a vehicle. Looking forward to working with them again. More
Depaula ford was fantastic! They were helpful and welcoming through the entire experience. All my questions were answered. Masood is awesome! They were helpful and welcoming through the entire experience. All my questions were answered. Masood is awesome! More
I worked with Nick Antionette on the purchase of my F150. He was very informative. Found a small ding in one of the doors after taken possession. Called Nick right away and explained what I found. He was v He was very informative. Found a small ding in one of the doors after taken possession. Called Nick right away and explained what I found. He was very apologetic and let his manager, Jim Rosamino know.. they had me back in and had the issue fixed right away. It was a pleasure working with all the staff. More
I worked with Glenn Cummings to lease a new Ford F150. He was very easy to work with, absolutely no pressure and truly a nice guy. He was very well versed on the vehicle and could answer any question I ha He was very easy to work with, absolutely no pressure and truly a nice guy. He was very well versed on the vehicle and could answer any question I had, he even answered some ones I didn't think of. On delivery of my truck, he went through everything, even setting up my phone and apps. I also met Alan Powell and Jim Rosamino and they were just as great. So far, I would highly recommend DePaula Ford and Glenn Cummings. More
I had a very good experience with Nick Antionette. He was very helpful and communicative. He was very helpful and communicative. More
Was very pleased that they got my car in quickly and kept me informed about the service and let me know immediately when it was done me informed about the service and let me know immediately when it was done More
I used to get update videos, I didn't get one this time. Maybe it wasn't necessary for an oil change and tire rotation. The appointment took what seemed like a long time for an oil change, tire rotation, an Maybe it wasn't necessary for an oil change and tire rotation. The appointment took what seemed like a long time for an oil change, tire rotation, and a 30 minute repair for a recall. I could be wrong. Generally, pretty good. More