
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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There was a mishap and it was taken care of and made right by DePaula. right by DePaula. More
The workers are very nice and welcoming. They always explain what’s wrong and do their best in making sure all problems are fixed. The They always explain what’s wrong and do their best in making sure all problems are fixed. The More
The service received was fast and excellent. Everything was well explained. The inspection was done quickly. Everything was well explained. The inspection was done quickly. More
A great location where a Ford lover can have his vehicle locked at and serviced in a timely and trustworthy manner locked at and serviced in a timely and trustworthy manner More
Experience was great. Quick check in. And short wait time However They did not fix the vehicle. Quick check in. And short wait time However They did not fix the vehicle. More
Very helpful and easy to work with. I am very satisfied with my new truck. I am very satisfied with my new truck. More
Our salesman, Nate was great from the minute we walked in. He was very laid back and did not make us feel pressured once. Although we were really interested in the Explorer, we told him we had another tes in. He was very laid back and did not make us feel pressured once. Although we were really interested in the Explorer, we told him we had another test drive planned for another brand vehicle we were comparing. He kept in touch, but also gave us our time to make our choices. When we did go to the other dealership, the sales pitch pressured approach is exactly why we didn't give that vehicle a 2nd look, and returned to complete the purchase with Nate. He is truly an asset to Depaula, and anyone he works with, both customers and coworkers. More
My experience with the dealership was outstanding. They were all courteous, prompt and informative. I would certainly do business there again. They were all courteous, prompt and informative. I would certainly do business there again. More
I have coming to Depaula for years. Lenny is the best! He is very knowledgeable and friendly. Lenny is the best! He is very knowledgeable and friendly. More