Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,995 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,995 reviews
March 24, 2024
DePaula Ford's service department is where I go to service my Ford Escape. They are friendly and knowledgeable. service my Ford Escape. They are friendly and knowledgeable. More
by L1MOK1276
Verified CustomerEmployees Worked With
March 24, 2024
My service needs are taken care of friendly,courtesy and professionally as always. Need I say more?!! professionally as always. Need I say more?!! More
by KBM6924
March 22, 2024
They were wonderful to work with. Very patient with my 500 questions. My whole experience was great and I will recommend to anyone. Very patient with my 500 questions. My whole experience was great and I will recommend to anyone. More
by caza.j913
March 22, 2024
Be in and you at a reasonable time and always taken care of and pleased with the service of and pleased with the service More
by COOLMARV67
March 22, 2024
Ended up paying more than I wanted, as they discovered a few issues, but I felt good that I can make the car last a bit longer few issues, but I felt good that I can make the car last a bit longer More
by JULIA_DURGEE
March 22, 2024
I've had great luck with Depaula Ford since purchasing my 2018 Roush F150. Dealing with Jeff,Vince and AL in the collision shop after being run into and having my truck damaged was extremely frustrating an 2018 Roush F150. Dealing with Jeff,Vince and AL in the collision shop after being run into and having my truck damaged was extremely frustrating and because of them it was fixed properly. Luckily I haven't needed much from the service side, that's why I always buy Ford. But Luis has been extremely helpful. More
by JEFFELDRED24
March 22, 2024
I got a same day appt for oil change & service on my leased Ford Escape on a Saturday which surprised me. Chance was very pleasant, easy to talk to. He checked for any recalls, went over the service pla leased Ford Escape on a Saturday which surprised me. Chance was very pleasant, easy to talk to. He checked for any recalls, went over the service plan with me. I was very pleased with how I was treated. More
by fbd827
Employees Worked With
Chance
March 22, 2024
Luis Correa was professional and his concerned for me, his customer, was discernible from the time I made the appointment to the point of pick up of the vehicle. his customer, was discernible from the time I made the appointment to the point of pick up of the vehicle. More
by doemeld
Employees Worked With
March 21, 2024
Service department is top notch. Had me in and out for a brake job in a few hours Had me in and out for a brake job in a few hours More
by RREINERS
