
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Luis was incredibly helpful and communicative in regards to my repairs. He was transparent thorough and ensured myself and my car were taken care of during the pair. to my repairs. He was transparent thorough and ensured myself and my car were taken care of during the pair. More
Very quick, direct and thorough service even without an appointment! Will take my car to DePaula from now on. appointment! Will take my car to DePaula from now on. More
Luis was very helpful with getting everything my car needed at the best prices that could be found. The people who drove me home and back to the dealership were very friendly and courteous as well. Ex needed at the best prices that could be found. The people who drove me home and back to the dealership were very friendly and courteous as well. Excellent overall experience. More
All the people involved in the purchase of my new Ford Explorer helped make the experience flawless. Explorer helped make the experience flawless. More
Absolutely excellent! ! The service area was completely full and everyone moved along on their way quickly. ! The service area was completely full and everyone moved along on their way quickly. More
The absolute worst customer service ever. I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely respo I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely response or anyone that seems to know what they’re doing. I have much better service from pep boys at 1/2 the price and people that actually seem to care about customer service. More
These guys made the process painless. We went there just to look but they gave me a better deal than I thought I would get. We went there just to look but they gave me a better deal than I thought I would get. More
YOU SHOULD BE PROUD TO HAVE LENNY IN SERVICE ON YOUR TEAM. Service Dept. has improved in the 6 months keep up the great service. TEAM. Service Dept. has improved in the 6 months keep up the great service. More
It was smooth and stress free. Clear details on what needed to be done and why. Very attentive Clear details on what needed to be done and why. Very attentive More