
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,965 reviews
Great staff and service. Josh and Q are easy to work with, They get it done! Josh and Q are easy to work with, They get it done! More
Everyone at DaPaula Ford was very helpful, curious, informative and knowledgeable. Glenn Cummings experience was obvious. I felt no pressure at all. informative and knowledgeable. Glenn Cummings experience was obvious. I felt no pressure at all. More
Josh was incredibly helpful and make the purchase easy! We will happily use the dealership for our next purchase. We will happily use the dealership for our next purchase. More
They were easy to work and get what I wanted along with the pricing I wanted the pricing I wanted More
Had both regular maintenance and issues /mystery problems to deal with on this visit including parts ordering to complete total job. All was well handled and organized at each step to deal with on this visit including parts ordering to complete total job. All was well handled and organized at each step More
This guy is incompetent. One of the worst buying experiences in over 30 Years of buying cars. We took the car for its first oil change and come out with. A 1900 dollar est One of the worst buying experiences in over 30 Years of buying cars. We took the car for its first oil change and come out with. A 1900 dollar estimate for repairs. Call depaula as we just bought the car and this guy who isn’t an auto mechanic told me several times it was our fault and we were responsible for the charges. This slimy used car salesman who never saw the car refuses to listen and blame my child for the wearing out of a coil. He did however agree to repair a belt that had dry rot.. it is amazing how mechanics miss dry rot on a belt when they inspect a car. Anyway thankfully some people have sense and they took care of bill. I wouldn’t buy water from this slimy guy if I was in the middle of the desert. More
Pleasant interactions. Got the job done. They addressed two vehicle recall notices without any trouble. Got the job done. They addressed two vehicle recall notices without any trouble. More