Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,883 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,883 reviews
October 17, 2023
Very accommodating. All transactions that I have made with this facility so far have been very easy going between service and sales. All transactions that I have made with this facility so far have been very easy going between service and sales. More
by zbuck
Verified Customer
October 16, 2023
I’ve always had great service. Everyone is very nice, and they explain everything that needs to be done in the future with my vehicle. Everyone is very nice, and they explain everything that needs to be done in the future with my vehicle. More
by Tammy
October 15, 2023
I got to know the family over there as far as the employees in service they've always taken good care of me service manager Justin service advisor Lenny and Louie always good to me make sure I'm taki employees in service they've always taken good care of me service manager Justin service advisor Lenny and Louie always good to me make sure I'm taking care of also at checkout all the women in the office good people that's why I go there I know I'm getting expertise professional people working on my vehicle More
by ENVIROCHEM13
October 15, 2023
They got me in the very next day! Did a great job and very friendly customer service! I will definitely be returning for any of my vehicles repairs and services! Did a great job and very friendly customer service! I will definitely be returning for any of my vehicles repairs and services! More
by allahisone2022
October 14, 2023
The team at DePaula made the purchase of my new car so easy! Thank you! easy! Thank you! More
by julia.westover
October 14, 2023
Great salesperson Great people Easy and simple to close the sale Clear numbers Very transparent close the sale Clear numbers Very transparent More
by Héctor medrano
Employees Worked With
October 13, 2023
Great service. Great help. Great guy. Very helpful and professional and willing to help out Great help. Great guy. Very helpful and professional and willing to help out More
by amylkowalski
Employees Worked With
October 12, 2023
A mistake was bad with my card. When I called, Luis was the gentleman that helped me. He made things right, very efficient and the problem was corrected in a timely matter. Everyt When I called, Luis was the gentleman that helped me. He made things right, very efficient and the problem was corrected in a timely matter. Everything was awesome and thank you. More
by mreposa21
Employees Worked With
October 12, 2023
I was not happy with the service department. However Nate Daigle who sold me a new car was OUTSTANDING! He took all the time we needed to pick out a new vehicle. However Nate Daigle who sold me a new car was OUTSTANDING! He took all the time we needed to pick out a new vehicle. More
by sheashea52
Employees Worked With
