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DePaula Ford
Albany, NY
4,883 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,883 reviews
October 12, 2023
Vehicle has been to dealership 3 times in the last month. Vehicle still at dealership, not very satisfied, been patient with them , not sure how long my patience will last. Vehicle still at dealership, not very satisfied, been patient with them , not sure how long my patience will last. More
by MIAPIR
Verified CustomerEmployees Worked With
Chance
October 12, 2023
terrible customer service. the do not call customers to let them know their car is ready or to schedule repair if a part comes in. they have a hard time fixing cars apparently the do not call customers to let them know their car is ready or to schedule repair if a part comes in. they have a hard time fixing cars apparently as well since I've had to bring mine there 3 times so far for the same issue and they still have no clue More
by robertjd6
October 12, 2023
Quick, Friendly & Efficient! The only thing more important to me than money…. Is My Time! Great Work A+ The only thing more important to me than money…. Is My Time! Great Work A+ More
by DKIBBEY
October 12, 2023
The computers were down the day I was there, so they could not give me paperwork. Lenny said he would mail them, and he did! could not give me paperwork. Lenny said he would mail them, and he did! More
by JUHR
October 12, 2023
They took me in right away and got me out on time and staff was very friendly and helpful. staff was very friendly and helpful. More
by iameu
October 12, 2023
The cashier was very nice and efficient. The service department was knowledgeable and helpful without pressuring to get unneeded service The service department was knowledgeable and helpful without pressuring to get unneeded service More
by ART_NOLAN
October 11, 2023
The dealership had a good selection of new vehicles and worked with us, giving us different options for us to make a purchase. worked with us, giving us different options for us to make a purchase. More
by elem5615
October 11, 2023
Luis always provides superior customer service and I always appreciate all he does for the customer. Depaula Ford resolved my issue in a very professional manner and I am very thankful. always appreciate all he does for the customer. Depaula Ford resolved my issue in a very professional manner and I am very thankful. More
by EXPLORER10609
October 10, 2023
VERY good really helpful. Professional Got me a curtisy ride.made it easy. Got to the problem. Professional Got me a curtisy ride.made it easy. Got to the problem. More
by Kevin
October 08, 2023
Luis should have had this role years ago. The man’s a stud. Perfect score. The man’s a stud. Perfect score. More
by JeffreyWinne
Employees Worked With
