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DePaula Ford
Albany, NY
4,995 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,995 reviews
December 02, 2023
Lenny is always pleasant and professional. He is extremely helpful and polite. It is always nice to see him there. He is extremely helpful and polite. It is always nice to see him there. More
by ceobigdog
Verified CustomerEmployees Worked With
December 02, 2023
Went there for an inspection and oil change. Pretty expensive because of the type of oil used on my vehicle. Luis asked me if I had Lincoln Rewards and looked it up for me. Turns out I had more Pretty expensive because of the type of oil used on my vehicle. Luis asked me if I had Lincoln Rewards and looked it up for me. Turns out I had more than enough Rewards to pay for the entire visit. Wouldn't have known if Luis never asked. More
by Shakion
Employees Worked With
December 02, 2023
Chance was very pleasant to work with. The service was done in a timely manner. The service was done in a timely manner. More
by mmussen20
Employees Worked With
December 01, 2023
Service was on time as scheduled. No waiting. Everyone was very friendly and knowledgeable. Very satisfied. No waiting. Everyone was very friendly and knowledgeable. Very satisfied. More
by Tom
November 30, 2023
Efficient, friendly Lenny was a pleasure to deal with and made sure I had all the service needed but didn't try to push anything on me that I didn't want. 5 stars for him. My appointment was on time and we'l made sure I had all the service needed but didn't try to push anything on me that I didn't want. 5 stars for him. My appointment was on time and we'll done More
by jhamil.jh
November 30, 2023
Luis is amazing and I have total confidence in him and the shop mechanics who took care of our Explorer! the shop mechanics who took care of our Explorer! More
by Donna.mcmullen.247
November 30, 2023
In Ford service dept. , Lenny, Chance, Luis are my guys. These guys are comprehensive; they're going to tell you what's wrong with your car, whether you want to hear it , Lenny, Chance, Luis are my guys. These guys are comprehensive; they're going to tell you what's wrong with your car, whether you want to hear it or not. Give it to you straight & give you the whole story. The lead foot 5.0 types can appreciate that. Banking hard into a highway off ramp, I don't want to have to second guess my break kit, a loose control arm, etc. Nobody's ever exactly "happy" about car repairs, right? At least these guys are realistic w their estimates, and they'll get my car back into the solid condition I'm hoping for. (Thx guys. Have a good Christmas & see you in the spring when the summer tires come back out!) More
by Tom Anastasio, Black Mustang guy
November 30, 2023
Excellent service and Lenny was very helpful, kind and courteous. He answered all of my questions. Waiting time was shorter than anticipated. Overall a pleasant experience. courteous. He answered all of my questions. Waiting time was shorter than anticipated. Overall a pleasant experience. More
by maggiemae63
Employees Worked With
November 29, 2023
Customer service at its finest! !! Luis is truly a lifesaver. My Thanksgiving holiday would have been a disaster without Luis's quick thinking! !! Luis is truly a lifesaver. My Thanksgiving holiday would have been a disaster without Luis's quick thinking! More
by Cathy11757
