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DePaula Ford
Albany, NY
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,887 reviews
September 01, 2023
I’ve never had any problems The maintenance department are excellent, just call make an appointment & you are taken right in are excellent, just call make an appointment & you are taken right in More
by gks594
Verified CustomerEmployees Worked With
September 01, 2023
They are The best ever! Always treat you like you matter and are heard! Wouldn’t wanna go to anyone else! Always treat you like you matter and are heard! Wouldn’t wanna go to anyone else! More
by alexis_rivera_18
August 31, 2023
Very impressed with salesperson as I arrived without appointment...no pressure, but he listened to me! appointment...no pressure, but he listened to me! More
by abbottke
August 30, 2023
Team was great, we have purchased most of our vehicles from Depaula, will continue to go back from Depaula, will continue to go back More
by wendy.daunais
August 29, 2023
Awesome dealership and super say to deal with. Great staff all the way round. Very friendly Great staff all the way round. Very friendly More
by irp1977
August 28, 2023
I once again had an amazing experience with DePaula Ford Service! First of all Lenny recognized me after not seeing him for at least two years! He called me as he said he would and had the service departme Service! First of all Lenny recognized me after not seeing him for at least two years! He called me as he said he would and had the service department work right away on my car. I also met the General Service Manager, Justin who was so personable and promised they would figure out my car's issue and I believed him. They actually care. More
by TINA6T6
August 27, 2023
service on my F250 was top notch fifteen word minimum is way way too many is way way too many More
by ROYGBAILEY
August 26, 2023
Fantastic experience…very customer oriented. Impressive. They really made me feel valued and special! Thanks!!! Impressive. They really made me feel valued and special! Thanks!!! More
by Kkosky
Employees Worked With
Other Employees :
Nick in sales and a young man (don’t recall name) who walked me through all the options on the vehicle
August 25, 2023
My service experience with DePaula was was easy and quick to schedule. I received a text prior, reminding me of the time and day of my schedule appointment. I also received texts throughout the day on how my to schedule. I received a text prior, reminding me of the time and day of my schedule appointment. I also received texts throughout the day on how my service was progressing. It was nice to hear throughout the day progresses, knowing that the service company did not forget about me and my vehicle. More
by TCATALFA
August 25, 2023
EXPERIENCED AND KNOWLEDGE ABOUT VEHICLES , SWIFT SERVICE BUYING A VEHICLE, FINANCING WAS CONVENIENT AND EASY. BUYING A VEHICLE, FINANCING WAS CONVENIENT AND EASY. More
by elc
Employees Worked With
