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DePaula Ford
Albany, NY
4,882 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,882 reviews
August 18, 2023
Kept me appraised of status and what was needed. Did great work at the price I was quoted. Very Satisfied with service Did great work at the price I was quoted. Very Satisfied with service More
by Bill
Verified CustomerEmployees Worked With
Other Employees :
Chance. Very polite and had my paperwork ready.
August 18, 2023
Harpoon was great! The finance guy was great too sorry I don’t recall his name…..if ford ever make a nice car I would certainly go back The finance guy was great too sorry I don’t recall his name…..if ford ever make a nice car I would certainly go back More
by bstax99
August 17, 2023
We came to look at a vehicle right before closing, they let us test drive it, discussed its sale and met with us without pressure or rushing us. Thank you. let us test drive it, discussed its sale and met with us without pressure or rushing us. Thank you. More
by rdjrskis
August 17, 2023
One of the experiences I have had buying a vehicle. Everyone was super helpful and knowledgeable. Everyone was super helpful and knowledgeable. More
by dshortway23
August 17, 2023
Excellent customer service. Guys and mechanics are friendly and curtious. Satisfied with work done my Ford Escape. Guys and mechanics are friendly and curtious. Satisfied with work done my Ford Escape. More
by Adelossa
August 17, 2023
Service department was great my new car was missing a molding they ordered it called me when it came in I stopped by took them 20 minutes i was out the door molding they ordered it called me when it came in I stopped by took them 20 minutes i was out the door More
by warburton63
Employees Worked With
August 16, 2023
I came on for an oil change, and Lenny F was very quick and knowledgeable about helping me and getting the job done quickly. On top of that Lenny was very friendly and instilled a sense of confidence I was and knowledgeable about helping me and getting the job done quickly. On top of that Lenny was very friendly and instilled a sense of confidence I was getting the work done quickly and correct. More
by pharrington012
Employees Worked With
August 15, 2023
Liked the service, the technician was awesome and explained the fact which help me to take decision. explained the fact which help me to take decision. More
by Mahmud Hasan
August 15, 2023
So far so good. It’s only been a day but happy with my experience. It’s only been a day but happy with my experience. More
by pburg43
August 14, 2023
Another great experience with Depaula Ford’s service department. Chance was friendly, helpful and had us on our way a half hour earlier than we expected. Thank you Chance! We definitely recommend this d department. Chance was friendly, helpful and had us on our way a half hour earlier than we expected. Thank you Chance! We definitely recommend this dealership’s service department. More
by JimA
Employees Worked With
Chance
