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DePaula Ford
Albany, NY
4,883 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,883 reviews
Verified Customer
August 05, 2023
Dropped my car off on a Wed afternoon, was ready by noon next day everything taken care of. Friendly service workers, I had contact with Lenny and Louis, both very nice gentlemen. Will definitely use DePaul next day everything taken care of. Friendly service workers, I had contact with Lenny and Louis, both very nice gentlemen. Will definitely use DePaul service again. More
by Purplelady
Employees Worked With
Other Employees :
The cashier was friendly and nice don't know her name
August 05, 2023
Luis was extremely helpful and clearly communicated everything that was going on with my vehicle. When there were changes to what needed to be done he called and walked me through it and confirmed ever everything that was going on with my vehicle. When there were changes to what needed to be done he called and walked me through it and confirmed everything before moving forward. More
by dan.duerr
August 05, 2023
The Ford staff were very friendly and took care of our car in the specified time. car in the specified time. More
by addy1948
August 04, 2023
Lenny was very helpful. Was very determined to get to the bottom of the issue. Had to come back a second time because the other part needed was not in stock. But on the s Was very determined to get to the bottom of the issue. Had to come back a second time because the other part needed was not in stock. But on the second trip the issue was fixed. I could feel the difference in how the car handled as soon as I started driving. More
by THBLENHEIM
Employees Worked With
August 04, 2023
Lenny has been great. His advise is solid. I only think that they should was the truck as part of the service His advise is solid. I only think that they should was the truck as part of the service More
by SCOTTWMARCANTEL
Employees Worked With
August 04, 2023
I had a wonderful experience with DePaula. They will see future business from me. I appreciate all the hard work that went into satisfying my needs for my lease. They will see future business from me. I appreciate all the hard work that went into satisfying my needs for my lease. More
by KDAMITA
August 03, 2023
Left oil cap off and had oil all over garage floor and driveway. Need to check work when finished. driveway. Need to check work when finished. More
by PGDIMURA
Employees Worked With
August 03, 2023
Service had a very difficult problem to diagnose. They did, and resolved the problem perfectly. No arguments about being near end of full coverage. They did, and resolved the problem perfectly. No arguments about being near end of full coverage. More
by GLENE
Employees Worked With
Chance Guild
August 03, 2023
Great helpful people very nice and friendly staff the help with any issues that you may have help with any issues that you may have More
by Woodshopaddic
