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DePaula Ford
Albany, NY
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,887 reviews
July 29, 2023
The people at DePaula Ford are the best. I've known them for a long time, and they treat me like royalty. I've known them for a long time, and they treat me like royalty. More
by PARTSJOE63
Verified Customer
July 28, 2023
great experience very quick to point listened to what i wanted and did all they could to help highly recomend wanted and did all they could to help highly recomend More
by johnarcher100
July 28, 2023
Waiting for text of my car wash sticker to my email mjg926 7@ aol.com mjg926 7@ aol.com More
by mjg926
July 27, 2023
Messed up my parts list. Didn't prioritize well. Took way too long. 300 dollar spark plugs! Didn't prioritize well. Took way too long. 300 dollar spark plugs! More
by tylerjsundermann
Employees Worked With
July 27, 2023
This is my first visit. Everything went well so far, except I felt rushed. I hope that when I go back I get a little more explanation on my vehicle's problem. Everything went well so far, except I felt rushed. I hope that when I go back I get a little more explanation on my vehicle's problem. More
by tommy713
July 27, 2023
They were very patient and helpful, answering tons of questions, taking their time, being able to work with us at our pace and going on multiple test drives in our time there, even encouraging it so we f questions, taking their time, being able to work with us at our pace and going on multiple test drives in our time there, even encouraging it so we felt sure of our decision as we bounced back and forth between which vehicle we thought would work best for our family. More
by spuzzler
July 26, 2023
My extremely disabled father drove two hours to visit my mother after she was airlifted to Albany Med and placed in their ICU. He blew a tire, and I was able to get home safely towed to the dealership. Ob mother after she was airlifted to Albany Med and placed in their ICU. He blew a tire, and I was able to get home safely towed to the dealership. Obviously taking advantage of his severe disability and almost complete inability to speak after having several strokes this year, they charged him just short of FIVE HUNDRED DOLLARS to replace ONE tire on his vehicle. I also called the dealership for 4 HOURS STRAIGHT to find out the status of the vehicle and no one could give me an answer. I eventually was transferred to some guy's cell phone who wasn't even on the premises, who told me he'd call me (and never did). I had to drive 2 HOURS just to confront someone and get a straight answer. Unfortunately my father hadn't told me the price yet, otherwise I would have gladly taken this up with them in person. I will be leaving this review on every social media website I can find and sell be calling the BBB as well. Shame on you for taking advantage of a disabled person while his wife is literally fighting for her life. More
by Gary
Employees Worked With
Unknown
July 26, 2023
Good service. The staff is helpful, friendly, and personable. My daughter and I were pleased to find the process hassle free The staff is helpful, friendly, and personable. My daughter and I were pleased to find the process hassle free More
by meghan.hotaling
