Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,046 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,046 reviews
July 17, 2023
When I got the van home I noticed they did a half xxx touch up job on the edge of the door. They never mentioned anything about it. Now I have to take it to a local body shop to be done right touch up job on the edge of the door. They never mentioned anything about it. Now I have to take it to a local body shop to be done right More
by jpcons
Verified CustomerEmployees Worked With
July 17, 2023
Excellent professional customer. Service They had no problem explaining to me in detail about what's going on with my vehicle? Service They had no problem explaining to me in detail about what's going on with my vehicle? More
by nasif123phillips
Employees Worked With
July 15, 2023
Worked with Nick and Qasim for my new bronco sport. Had a great experience, no pressure, relaxed environment where I felt confident making this purchase! Thanks again! Had a great experience, no pressure, relaxed environment where I felt confident making this purchase! Thanks again! More
by ajyloo22
July 15, 2023
Great service, I love the way they take care everything 🙏 100% Recommended , love it love it 🙏 100% Recommended , love it love it More
by angelica-031
Employees Worked With
July 15, 2023
We was have a appointment for key and programming, but when we was there they've said we don't have a key so you have to prepay for the key we ordered after order. We will call you then you can come and w when we was there they've said we don't have a key so you have to prepay for the key we ordered after order. We will call you then you can come and we will programming More
by ameerhamzagt
July 15, 2023
The staff in service are straightforward and keep you appraised of everything. No problems ever. Lenny is the guy who I usually deal with. Good representative for De Paula. appraised of everything. No problems ever. Lenny is the guy who I usually deal with. Good representative for De Paula. More
by pgeleta62
Employees Worked With
July 15, 2023
It was nice to see some snacks back in the waiting room. Service was very good. Service was very good. More
by MARTHABONAPARTE
Employees Worked With
July 14, 2023
Excellent service from our sales representative and finance manager. The whole process was simple and well explained. finance manager. The whole process was simple and well explained. More
by Austin
Employees Worked With
July 14, 2023
Depaula is a good dealership. I appreciate there quality service and mechanical opinion. There efficiency is appreciated by this customer . I appreciate there quality service and mechanical opinion. There efficiency is appreciated by this customer . More
by daltoniiicharles
