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DePaula Ford
Albany, NY
5,740 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,740 reviews
April 24, 2024
Overall a very good experience. The salesperson I worked with - Devin - was very good. He was knowledgeable and friendly. Others that I spoke to were very nice as well. Test drive w The salesperson I worked with - Devin - was very good. He was knowledgeable and friendly. Others that I spoke to were very nice as well. Test drive went well. Signing paperwork went well. The only area for improvement for me would have been email/on-line communication. Most emails were met with 'come in and we can talk about it'. Coming in to the dealership is not easy so more productive email would have been great. More
by tch
Verified Customer
April 23, 2024
I had a great experience with Depaula everyone was very helpful and friendly especially my salesperson John. Thank you John I love the Explorer! helpful and friendly especially my salesperson John. Thank you John I love the Explorer! More
by debsmith764
April 21, 2024
KEEP DOING WHAT YOU ARE DOING AND KEEP IT SIMPLE EVERYTHING WENT WELL WHY JUST FIFTEEN WORDS. BIG UP! EVERYTHING WENT WELL WHY JUST FIFTEEN WORDS. BIG UP! More
by EDWARDFORD
Employees Worked With
April 21, 2024
It was a pleasure to work with Lenny in the service department. He kept us informed on the status of our vehicle and got us out within the time promised. department. He kept us informed on the status of our vehicle and got us out within the time promised. More
by Elaine
Employees Worked With
April 20, 2024
Great service, staff very friendly. The pick up drop off is a great courtesy. Thanks again The pick up drop off is a great courtesy. Thanks again More
by gixxerfan1000
April 20, 2024
Always the best … prompt, thorough, skilled, and excellent customer service. DePaula just does it right! excellent customer service. DePaula just does it right! More
by joshuamklein
April 19, 2024
Glenn's a really good guy. He was very helpful and I appreciate that he got back in touch w/me quickly. He was very helpful and I appreciate that he got back in touch w/me quickly. More
by ehansen63
