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DePaula Ford
Albany, NY
4,881 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,882 reviews
December 08, 2022
I took my vehicle to the body shop after a small impact from a vehicle behind me. Jeff Winnie and his crew did a great job fixing my Honda Ridgeline. He made the process of working with the insurance v from a vehicle behind me. Jeff Winnie and his crew did a great job fixing my Honda Ridgeline. He made the process of working with the insurance very easy, and arranged for the rental vehicle. When I picked it up, it was detailed and looking like new. Thank You!! More
by JohnP
Verified CustomerEmployees Worked With
Jeff Winnie - Body Shop Manager
December 08, 2022
Service was outstanding, I was able to make a appointment within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call wil within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call will be made to me once the vehicle was ready. Once I was called a courtesy ride picked me up to return to Depaula. The manager took me to my vehicle to show me the results of their work. I was impressed. The tech went above and beyond to make things right. More
by wizdock1965
Employees Worked With
December 08, 2022
Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing. Friendly people. Provided a nice loaner truck for convenience that was amazing. More
by Karyn.watt
December 08, 2022
Great service, did not have to wait long at all. This is our 5th vehicle from Depaula This is our 5th vehicle from Depaula More
by wendy.daunais
December 07, 2022
Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism. all expectations. A+ customer service and professionalism. More
by Maxwell.Mincher
December 07, 2022
Staff are pleasant, courteous, and helpful. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition. More
by Leela
Employees Worked With
Harold Parker
December 06, 2022
The people I worked with were wonderful, competent, upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come. upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come. More
by bonnie.denman
December 06, 2022
I had a great experience! Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️ Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️ More
by gfelch22
December 05, 2022
Staff was very friendly and helpful of all my questions. Would buy from them again. Would buy from them again. More
by atrain0
