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DePaula Ford
Albany, NY
4,881 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,881 reviews
December 02, 2022
Smooth operation. In and out quickly. Very accommodating. Would recommend to others in the future. In and out quickly. Very accommodating. Would recommend to others in the future. More
by msergent61
Verified Customer
December 01, 2022
Very satisified with my experience at DePaula Ford. At the service department I was helped by Harold Parker. He was very polite efficient and professional True Asset The time it took to complete the w At the service department I was helped by Harold Parker. He was very polite efficient and professional True Asset The time it took to complete the work was completed before the allotted time..Very satisified with this dealership. More
by WGILBERT4
Employees Worked With
Harold Parker
December 01, 2022
I won't be back. Very poorly handled. I didnt get a single status call. I had to call to get an update which was always- just a few more days and it will be done. Very poorly handled. I didnt get a single status call. I had to call to get an update which was always- just a few more days and it will be done. And the Ford extended warranty is wasted money! In their effort to save themselves a buck or two they cost me over $6000 in van rental fees. I would have been far better off to just have the transmission replaced.and pay it myself. Never again More
by INFO@JDJCOMFORTSYSTEMS.COM
Employees Worked With
Ron Bissonette
December 01, 2022
This was my first time going through the process of buying a car through a dealership. And I couldn't have been any happier going anywhere else, the service here was incredible! Between John himself, a buying a car through a dealership. And I couldn't have been any happier going anywhere else, the service here was incredible! Between John himself, and the rest of the staff, everyone made me feel ad comfortable as possible, and did everything they could to help me! I wil definitely be recommending my family and friends visit this dealer, you can't get any better than this!! More
by casiushb
December 01, 2022
The service process was easy. I pulled right in and they looked at my car right away. It was ready when they said it would be. The checkout process was a little confusing, but I w I pulled right in and they looked at my car right away. It was ready when they said it would be. The checkout process was a little confusing, but I was very happy overall. More
by Karen S.
December 01, 2022
My first visit to DePaula was for a 60 thousand mile checkup. I found the service department staff to be courteous, competent and professional. I will be back. checkup. I found the service department staff to be courteous, competent and professional. I will be back. More
by Rob Goecks
December 01, 2022
Very pleased with their workmanship! Very polite. Extremely pleased with the man who took the car in! Very polite. Extremely pleased with the man who took the car in! More
by AMTRIBLEY
Employees Worked With
November 30, 2022
Listen! Buy your next vehicle from DePaula! Excellent, friendly service. Responsive attention to the customer’s needs and wants. This is our return trip for Buy your next vehicle from DePaula! Excellent, friendly service. Responsive attention to the customer’s needs and wants. This is our return trip for a second Ford Explorer, and certainly will be back for another.. More
by Meyermj0626
November 28, 2022
I bought a car last month from DePaula Ford. What a wonderful experience to buy a car from them . From the moment I walked in to the the time I picked up my car a couple days later. The whole st What a wonderful experience to buy a car from them . From the moment I walked in to the the time I picked up my car a couple days later. The whole staff was so friendly and easy to deal with. They made buying a car easy !! Thanks Depaula Ford for restoring my faith in the car buying experience!! 😊 More
by Rich Towers
Employees Worked With
