
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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John was very pleasant to work with I would recommend him to my family and friends to my family and friends More
Excellent service center. Friendly advisors who know their business. I recommend this dealer. Great place Friendly advisors who know their business. I recommend this dealer. Great place More
Follow up to previous visit where Chance check nothing and had 0 explosions for work not done per his reputation. The Agent today cleared everything up and handled it like a boss. Glad it’s going to be ta and had 0 explosions for work not done per his reputation. The Agent today cleared everything up and handled it like a boss. Glad it’s going to be taken care of. More
I like the service I got from you my appointment was right on time Thanks 👍 right on time Thanks 👍 More
Great service, did not have to wait long at all. This is our 5th vehicle from Depaula This is our 5th vehicle from Depaula More
Service was outstanding, I was able to make a appointment within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call wil within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call will be made to me once the vehicle was ready. Once I was called a courtesy ride picked me up to return to Depaula. The manager took me to my vehicle to show me the results of their work. I was impressed. The tech went above and beyond to make things right. More
Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing. Friendly people. Provided a nice loaner truck for convenience that was amazing. More
I took my vehicle to the body shop after a small impact from a vehicle behind me. Jeff Winnie and his crew did a great job fixing my Honda Ridgeline. He made the process of working with the insurance v from a vehicle behind me. Jeff Winnie and his crew did a great job fixing my Honda Ridgeline. He made the process of working with the insurance very easy, and arranged for the rental vehicle. When I picked it up, it was detailed and looking like new. Thank You!! More
Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism. all expectations. A+ customer service and professionalism. More