Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,886 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,886 reviews
Verified Customer
November 14, 2022
Still waiting for parts to repair damage to our 2022 mazda It’s been 2 months since the original process was started mazda It’s been 2 months since the original process was started More
by dadbob6
November 14, 2022
Professional staff. Great at communication. Always make time to explain services and estimate time service will take. Great at communication. Always make time to explain services and estimate time service will take. More
by Lauramk
November 13, 2022
Sales staff was more than helpful and competent , and the financing department went out of there way too assure me the best possible rate and deal for my money ! financing department went out of there way too assure me the best possible rate and deal for my money ! More
by goldenbuilders
Employees Worked With
Other Employees :
Huey Ali
November 13, 2022
The salesman was very fast and efficient. The young lady that handled the financial aspect was amazing The young lady that handled the financial aspect was amazing More
by jmloupin.jl
November 13, 2022
Very poor communication. Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was wit Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was with the car. Service guy said he would provide tool next time I’m in. Broke down and had to have vehicle towed in. Called every other day. Couldn’t get a straight answer. After 2 -1/2 weeks someone finally looked at it. I didn’t know that until I called again and they said a part is backordered and it could be another 2-7 days. My new sales manager called me back and said the car was ready. DePaula had my car for 3 full weeks and they only called me on the 21st day. More
by JURNER
Employees Worked With
Josh in Service and the Harry
November 13, 2022
Service was very helpful and answered my questions clearly! We will return. Thank You for your service! clearly! We will return. Thank You for your service! More
by NABRAMS
