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DePaula Ford
Albany, NY
4,909 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,909 reviews
October 26, 2022
DePaula ford was very accommodating. They fixed my rear parking sensor and kept good communication though out the service. They fixed my rear parking sensor and kept good communication though out the service. More
by Clyn1688
Verified CustomerEmployees Worked With
October 26, 2022
Outstanding customer service, professional, I’ve never used a dealership for repair or oil changes but I will definitely use DePaula Ford going forward! Excellent team used a dealership for repair or oil changes but I will definitely use DePaula Ford going forward! Excellent team More
by OU812BELLA
October 26, 2022
The sales staff were very efficient and listened to my questions and they answered all. We were able to close a deal for a new car. questions and they answered all. We were able to close a deal for a new car. More
by ejrmsr1022z
October 25, 2022
There were delays due to waiting for parts etc, but I was assured that my vehicle was in good hands and so far so good. Just like new . Staff very courteous and knowledgeable. assured that my vehicle was in good hands and so far so good. Just like new . Staff very courteous and knowledgeable. More
by Sapphire
Employees Worked With
Collision Department, Ron Bissonette
October 24, 2022
Seemed to lack communication amongst selves, hard to get ahold of from a customer standpoint, didn’t seem to believe what I was saying, am still missing paperwork. ahold of from a customer standpoint, didn’t seem to believe what I was saying, am still missing paperwork. More
by kaite.kessinger
October 24, 2022
Their service has been wonderful and their kindness doesn't go unappreciated. I am never turned away when I need work done on my vehicle,thank you doesn't go unappreciated. I am never turned away when I need work done on my vehicle,thank you More
by Christine
Employees Worked With
October 24, 2022
Glenn was very helpful in helping my finalize my lease buyout, along with Qasim who ensured I understood my purchase agreement fully and received the best ongoing coverage for my car! buyout, along with Qasim who ensured I understood my purchase agreement fully and received the best ongoing coverage for my car! More
by KNAPP_O
Employees Worked With
October 24, 2022
Glen and Stephanie made my experience smooth and easy. They answered all of my questions. They answered all of my questions. More
by kiddles62
October 24, 2022
I have always encountered prompt, courteous service. Staff are friendly and knowledgeable. Facility is clean and pleasant. Staff are friendly and knowledgeable. Facility is clean and pleasant. More
by mardonm
October 24, 2022
The service experience is always first class at Depaula. Justin took great care of my truck. Justin took great care of my truck. More
by szak17
Employees Worked With
