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DePaula Ford
Albany, NY
4,990 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,990 reviews
November 07, 2022
Courteous. Knowledgeable. Patient ,all around great customer service. Vehicle was repaired in a timely manner. Easy process to set up appt. Didn’t have the same Knowledgeable. Patient ,all around great customer service. Vehicle was repaired in a timely manner. Easy process to set up appt. Didn’t have the same phenomenal experience with my Wife’s car. She is still waiting for her replacement rain guards supposedly on order. More
by Sapphire
Verified Customer
November 07, 2022
Great service each time. Very nice and helpful staff. Informative and display positivity and professionalism Very nice and helpful staff. Informative and display positivity and professionalism More
by Wendrae
November 06, 2022
Dealership was ok. The kid that was showing me the truck told me it did not have a feature ...repeatedly told me it did not have it... Then when I get home can you gue The kid that was showing me the truck told me it did not have a feature ...repeatedly told me it did not have it... Then when I get home can you guess what I found while looking through the truck's options lol? Oh look it does have Eco mode lol. Other than the inexperienced shown by the people I spoke with they were very friendly. However not very knowledgeable.... Do your own research thoroughly don't expect them to know everything about the vehicles they are trying to sell you.... More
by rosebush74
Employees Worked With
November 06, 2022
I just worked with Josh Halse in purchasing my new F150,by far the easiest transaction I've ever had, Dealership did an overall Great job and I love my new truck. F150,by far the easiest transaction I've ever had, Dealership did an overall Great job and I love my new truck. More
by jwhespel
November 06, 2022
Everyone was so kind and the process was super easy. Mikayla was also so kind and made us feel very comfortable throughout the entire process! Would recommend! Mikayla was also so kind and made us feel very comfortable throughout the entire process! Would recommend! More
by inesbartula
Employees Worked With
Mikayla
November 05, 2022
Chance took good care of my situation. I needed my car by a certain time and he made it happen!! I needed my car by a certain time and he made it happen!! More
by MSLADY824
November 05, 2022
I like coming to the dealership for any problems and service because I know it will be done right. I've been there twice and they are professional and it's nice and quiet in the waiting room. And who do service because I know it will be done right. I've been there twice and they are professional and it's nice and quiet in the waiting room. And who doesn't like free coffee? More
by Maria
