
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Everyone at the dealership was very friendly and responsive. They took very good care of me responsive. They took very good care of me More
Still waiting for parts to repair damage to our 2022 mazda It’s been 2 months since the original process was started mazda It’s been 2 months since the original process was started More
Professional staff. Great at communication. Always make time to explain services and estimate time service will take. Great at communication. Always make time to explain services and estimate time service will take. More
The salesman was very fast and efficient. The young lady that handled the financial aspect was amazing The young lady that handled the financial aspect was amazing More
Very poor communication. Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was wit Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was with the car. Service guy said he would provide tool next time I’m in. Broke down and had to have vehicle towed in. Called every other day. Couldn’t get a straight answer. After 2 -1/2 weeks someone finally looked at it. I didn’t know that until I called again and they said a part is backordered and it could be another 2-7 days. My new sales manager called me back and said the car was ready. DePaula had my car for 3 full weeks and they only called me on the 21st day. More
Service was very helpful and answered my questions clearly! We will return. Thank You for your service! clearly! We will return. Thank You for your service! More