
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,054 reviews
Excellent experience with no pressure to purchase suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reaso suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reasonable. More
The dealership took the time to find me the right car that I needed for my personal and business use. Haroon found me the perfect car and never knew how much I’d love an SUV. On top of that my friend Nic that I needed for my personal and business use. Haroon found me the perfect car and never knew how much I’d love an SUV. On top of that my friend Nick Chromik helped aid in finding the car since he knows me outside of the workplace and knows the things I do inside my car. I am very grateful to do business with Depaula Ford and Haroon. I love my 2020 Ford Explorer and all of its capabilities. I plan on sticking with these guys for all of my vehicle needs! More
The staff are all very kind and helpful, especially Harold! He listened our issues patiently and offered his advice and help. Harold! He listened our issues patiently and offered his advice and help. More
Best experience I ever had at a dealership amazing customer service thanks Jay and Nate LFGGGGGGGGG customer service thanks Jay and Nate LFGGGGGGGGG More
Had detains done on my truck. The work was incomplete, as windows were not properly cleaned. Otherwise the work was pretty basic. The work was incomplete, as windows were not properly cleaned. Otherwise the work was pretty basic. More
Justin was outstanding and went out of his way to help me and make sure my car was perfect and make sure my car was perfect More
I found everyone from the sales people to the mechanics very helpful and nice and not pushy about anything very helpful and nice and not pushy about anything More
This wasn’t an plan visit so I wasn’t an happy customer. I was there on October 24 due to an recall. While I was there I requested an oil change. That day I was happy with my service I received. That weeken I was there on October 24 due to an recall. While I was there I requested an oil change. That day I was happy with my service I received. That weekend I was in NJ. While I was in NJ my undercarriage fell because the tech didn’t put it back correctly. I had to pay someone to put the undercarriage up so I can get back to Albany safely. Over all I always have good service. More