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DePaula Ford

Albany, NY

4.7
5,054 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,054 reviews

November 12, 2022

Excellent experience with no pressure to purchase suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reaso More

by cjnolan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Guild should be included in the selection.
November 12, 2022

The dealership took the time to find me the right car that I needed for my personal and business use. Haroon found me the perfect car and never knew how much I’d love an SUV. On top of that my friend Nic More

by Laif Lundstrom
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haroon Matin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Chromik, Jay Yudzevich
November 12, 2022

The staff are all very kind and helpful, especially Harold! He listened our issues patiently and offered his advice and help. More

by JACKIE_ZHAI
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold
November 11, 2022

Best experience I ever had at a dealership amazing customer service thanks Jay and Nate LFGGGGGGGGG More

by atesto40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Ron Bissonette is the best he’s a total professional. Thanks for a great experience every time! More

by Chris Albert
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
November 11, 2022

Good overall but took much longer than expected. May have been short staffed that day More

by JOE9414030
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
November 10, 2022

Had detains done on my truck. The work was incomplete, as windows were not properly cleaned. Otherwise the work was pretty basic. More

by Edmar65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
November 10, 2022

Justin was outstanding and went out of his way to help me and make sure my car was perfect More

by rwise12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
November 10, 2022

I found everyone from the sales people to the mechanics very helpful and nice and not pushy about anything More

by itserieval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuhab Noory, Ron Bissonette
November 09, 2022

This wasn’t an plan visit so I wasn’t an happy customer. I was there on October 24 due to an recall. While I was there I requested an oil change. That day I was happy with my service I received. That weeken More

by LITESKIN_DEE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Don’t have a name
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