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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
September 23, 2022
Always a pleasure to come in and be greeted in the service drive. The service department knows how to handle a customer and make them feel welcome. service drive. The service department knows how to handle a customer and make them feel welcome. More
by ALBANYFIT1
Verified Customer
September 23, 2022
Justin was fantastic. He got my car in that day Service fixed the issue that was caused by another dealership’s mistake, now I can drive my family around without worrying. He got my car in that day Service fixed the issue that was caused by another dealership’s mistake, now I can drive my family around without worrying. I truly appreciate their hard work and knowledge of the problem. A+ More
by JEN30
Employees Worked With
September 23, 2022
DePaul makes car buying easy, I'll definitely be coming back again and again. I loved working with Jeff. back again and again. I loved working with Jeff. More
by raynefuller
September 23, 2022
Customer service is superb at all levels. Every employee we were in contact with was professional and accommodating. Every employee we were in contact with was professional and accommodating. More
by Aqmcgraw
September 23, 2022
Glenn and the Depaula team made buying this Vehicle and extremely pleasurable experience. Truly seasoned team extremely pleasurable experience. Truly seasoned team More
by mike@turnkeyws.com
September 22, 2022
Able to do all I needed in 1 visit . Timely visit. The coffee was good Timely visit. The coffee was good More
by NANCYJULE
September 22, 2022
My time there was quick and painless. Fast friendly and orderly. I was very happy. And the vanilla cappuccino is delicious and free Fast friendly and orderly. I was very happy. And the vanilla cappuccino is delicious and free More
by JUDAHBENHUR1962
Employees Worked With
I don’t remember his name but he was knowledgeable fast and friendly
September 22, 2022
The service Manager was very abrupt and short on the phone. Not courteous or professional. I took my van elsewhere to service. The gentlemen that was over in the actual area for service was very nice. phone. Not courteous or professional. I took my van elsewhere to service. The gentlemen that was over in the actual area for service was very nice. More
by Marie Campbell
Employees Worked With
Ron Bissonette
September 21, 2022
The manager squeezed me in to change a headlight. Very expensive at that! Jeremy the service tech was very pleasant and patient getting the bulb out and replacing iy Very expensive at that! Jeremy the service tech was very pleasant and patient getting the bulb out and replacing iy More
by CBCOLUC724
Employees Worked With
September 21, 2022
I went to the Mazda dealership in Albany looking for a used car. I was approved for a loan from my bank. I was helped by Jeffrey Jenkins. He was very professional and didn’t pressure me into buyin used car. I was approved for a loan from my bank. I was helped by Jeffrey Jenkins. He was very professional and didn’t pressure me into buying a car. He knew I did my homework and worked with me to get the best deal possible. Thank you Mr. Jenkins and DePaula Mazda Dealership for a wonderful experience. More
by Catlady2
