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DePaula Ford
Albany, NY
4,921 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,921 reviews
September 17, 2022
He disconnected the call when he said he would transfer me where I need to go me where I need to go More
by Itsdonnalee
Verified CustomerEmployees Worked With
September 17, 2022
The customer service from the people is awesome! The lobby/ waiting area needs some work… yours is outdated, similar to a hospital emergency room lobby. The lobby/ waiting area needs some work… yours is outdated, similar to a hospital emergency room lobby. More
by Mcnamin45
Employees Worked With
Ron Bissonette
September 17, 2022
My car has been in your shop for three months. I have had no calls or feedback whatsoever. I have had no calls or feedback whatsoever. More
by kgb752@yahoo.com
September 17, 2022
I was nervous about stopping in to lease another vehicle, but after entering the door I was greeted by kindness and professionalism. but after entering the door I was greeted by kindness and professionalism. More
by RICHIE3423
September 16, 2022
My sales guy Hardin was awesome and honest. no pressure sales tactic works the best!That also shows for the sales manager and the lady in finance. I will definitely continue to go back to Depau no pressure sales tactic works the best!That also shows for the sales manager and the lady in finance. I will definitely continue to go back to Depaula Ford. More
by tblazerlt
September 16, 2022
Professional, friendly, courteous service staff. Josh was especially helpful. Very satisfied. Sadly Dealer fee was different than originally quoted. Josh was especially helpful. Very satisfied. Sadly Dealer fee was different than originally quoted. More
by dawne.kelly
Employees Worked With
September 16, 2022
The nicest, most professional dealership i have ever worked with! Will bring all my business and recommend them to others!! worked with! Will bring all my business and recommend them to others!! More
by Karlcummins
Employees Worked With
September 15, 2022
As someone who knows nothing about the process of buying out a lease, registering out of state, and thinking my lease ended in September when it was actually over in July, Jayson Newell and his team were a out a lease, registering out of state, and thinking my lease ended in September when it was actually over in July, Jayson Newell and his team were a godsend. My Dad and Tony DePaula were close childhood friends and always took care of everything for me when it came to my cars. Unfortunately, with the passing of them both over the course of my lease, to say I was lost and stressed is an under statement. Jayson came to my rescue and took care of EVERYTHING for me; I am eternally grateful. Thank you so much Mr. Newell and DePaula Ford team! - Kristen DeSantis More
by Kristen DeSantis
Employees Worked With
