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DePaula Ford

Albany, NY

4.7
4,924 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,924 reviews

September 12, 2022

I was an easy and quick process to purchase my new Ford Bronco. Everything was explained clearly and I was in the road. More

by bucmark36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

They were very good Evan fixed my recall we were very satisfied and would recommend to others More

by RICHANDKATHYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
September 12, 2022

Glenn Cummings is the best salesman I've ever had. I'll miss him when DePaula Mazda is forced to separate from DePaula Ford and go from Albany NY to Colonie NY, its new location. More

by FROBT61813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

I was very happy with my last service. My service agent was able to get me out a half an hour earlier than I expected! More

by christophlisio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Ron Bissonette
September 10, 2022

Service needs more advisors and technicians. They are over utilized and are barley holding it together. They have great morale for the workload they have. More

by Chris Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance, Ron Bissonette
September 10, 2022

Online buying made easy. . no hassle, xxxxxxxx, bickering, fussing, cussing, josh is a good guy More

by Jrostad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Justin, the Service Manager corrected any Problems associated with the Service. He was very professional in handing the service connected matters. More

by FREZZ638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Text Service where is wonderful and your service desk was very very helpful thank them for their help More

by Earl Keefer ekeefer40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
September 09, 2022

First experience with Depaula service done and Warranty work performed within a reasonable period of time. No reason to complain at this point More

by Courtcopphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
September 08, 2022

The appointment was done as scheduled. Process explained properly and wait wasn't long at all. No complaints. More

by Robdelg21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall, sorry
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