
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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We were told our car was just outside but we could not find it. We had to find the service writer to fi n d it fo us. find it. We had to find the service writer to fi n d it fo us. More
Everything was done very thoroughly, quick and easy! Haroon did a great job walking me through the process of the car unlike the other dealerships I’ve been to. I’d recommend haroon to another friend if Haroon did a great job walking me through the process of the car unlike the other dealerships I’ve been to. I’d recommend haroon to another friend if they ever needed a car! More
Every time I go in for service I leave disappointed. Every time I make an appointment I end up waiting hours for my actual card to be seen. To add to it this time they did not even fix the problem. Fore Every time I make an appointment I end up waiting hours for my actual card to be seen. To add to it this time they did not even fix the problem. Forever disappointed. More
Tyler was amazing! ! He went above and beyond for us every step of the way! He has customers for life with us!! I’m hank you so much for everything! We had such a great ! He went above and beyond for us every step of the way! He has customers for life with us!! I’m hank you so much for everything! We had such a great experience at DePaula! More
Gave a fair price for my trade . Overall a pretty enjoyable experience. The salesman was pleasant not to pushy like some.. Overall a pretty enjoyable experience. The salesman was pleasant not to pushy like some.. More
The sales team was exceptional to work with and is always there for your needs there for your needs More
Tracey was very helpful in getting the deal completed! Wonderful experience thank you! I am very happy with my new leased car… the Ford Edge… bright red and beautiful! Wonderful experience thank you! I am very happy with my new leased car… the Ford Edge… bright red and beautiful! More
Called in august to make appointment. Couldn’t get me an appoint until September. When I called in August I told him my warranty was running out he said don’t worry . Earliest appointment Couldn’t get me an appoint until September. When I called in August I told him my warranty was running out he said don’t worry . Earliest appointment was mid September brought my Ford Explorer in needed a new turbo was told not covered because warranty ran out in August. Got all of my service records together next step is going to department of motor vehicles . Car had previous work on the turbos I can’t believe a dealership would work this way. More
Fast friendly service. Awesome sales with glenn cummings. 5th lease. Return customer. Everyone is friendly. Awesome sales with glenn cummings. 5th lease. Return customer. Everyone is friendly. More