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DePaula Ford

Albany, NY

4.7
5,056 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,056 reviews

October 26, 2022

I had a great experience at DePaula ford purchasing my new 2022 f-150. My salesman Josh Halse went above and beyond in all aspects of the deal. More

by Clyn1688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

There were delays due to waiting for parts etc, but I was assured that my vehicle was in good hands and so far so good. Just like new . Staff very courteous and knowledgeable. More

by Sapphire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision Department, Ron Bissonette
October 24, 2022

Their service has been wonderful and their kindness doesn't go unappreciated. I am never turned away when I need work done on my vehicle,thank you More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

Glen and Stephanie made my experience smooth and easy. They answered all of my questions. More

by kiddles62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella
October 24, 2022

The service experience is always first class at Depaula. Justin took great care of my truck. More

by szak17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

Glenn was very helpful in helping my finalize my lease buyout, along with Qasim who ensured I understood my purchase agreement fully and received the best ongoing coverage for my car! More

by KNAPP_O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

Seemed to lack communication amongst selves, hard to get ahold of from a customer standpoint, didn’t seem to believe what I was saying, am still missing paperwork. More

by kaite.kessinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
October 24, 2022

I have always encountered prompt, courteous service. Staff are friendly and knowledgeable. Facility is clean and pleasant. More

by mardonm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuhab Noory
October 24, 2022

Glenn was great and extremely helpful and knowledgeable. He answered all of my questions and I didn’t feel rushed or pressured. More

by ahuber231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2022

Salesperson was excellent but didn’t get a chance to meet with the finance person. More

by garristx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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