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DePaula Ford

Albany, NY

4.7
4,928 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,928 reviews

September 09, 2022

Text Service where is wonderful and your service desk was very very helpful thank them for their help More

by Earl Keefer ekeefer40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
September 09, 2022

First experience with Depaula service done and Warranty work performed within a reasonable period of time. No reason to complain at this point More

by Courtcopphil
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
September 09, 2022

Justin, the Service Manager corrected any Problems associated with the Service. He was very professional in handing the service connected matters. More

by FREZZ638
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Everybody was professional and courteous the car was excepted on time and finish on time More

by Joscarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Joscarry responded

DePaula Ford Sep 8, 2022 Joscarry VERIFIED CUSTOMER Everybody was professional and courteous

Sep 08, 2022 -

Joscarry responded

DePaula Ford Sep 8, 2022 Joscarry VERIFIED CUSTOMER Everybody was professional and courteous

September 08, 2022

Very professional service. Timely and reasonable. Neat facility. Free coffee in the waiting area. Thank you! More

by joglenn45
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
September 08, 2022

The appointment was done as scheduled. Process explained properly and wait wasn't long at all. No complaints. More

by Robdelg21
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Recommend Dealer
Yes
Employees Worked With
Can't recall, sorry
September 08, 2022

All customer service personnel were friendly and courteous. Nate went above and beyond dealing with my insurance company. More

by donleojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Chance was very courteous and helpful on my service appointment. The waiting area was freezing cold. More

by DGERARD
Recommend Dealer
Yes
Employees Worked With
Chance
September 08, 2022

Chris and staff were very friendly and helpful. They dealt with the insurance company and even assisted with the return of my rental vehicle. More

by mom4boyz
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Price
Recommend Dealer
Yes
Employees Worked With
Chriss in Collision and Jeff Winne
September 07, 2022

Super convenient and friendly staff. Easy to make appointments and easy to get in and get out. More

by KDAMITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance
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