
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I had a great experience at DePaula ford purchasing my new 2022 f-150. My salesman Josh Halse went above and beyond in all aspects of the deal. new 2022 f-150. My salesman Josh Halse went above and beyond in all aspects of the deal. More
There were delays due to waiting for parts etc, but I was assured that my vehicle was in good hands and so far so good. Just like new . Staff very courteous and knowledgeable. assured that my vehicle was in good hands and so far so good. Just like new . Staff very courteous and knowledgeable. More
Their service has been wonderful and their kindness doesn't go unappreciated. I am never turned away when I need work done on my vehicle,thank you doesn't go unappreciated. I am never turned away when I need work done on my vehicle,thank you More
Glen and Stephanie made my experience smooth and easy. They answered all of my questions. They answered all of my questions. More
The service experience is always first class at Depaula. Justin took great care of my truck. Justin took great care of my truck. More
Glenn was very helpful in helping my finalize my lease buyout, along with Qasim who ensured I understood my purchase agreement fully and received the best ongoing coverage for my car! buyout, along with Qasim who ensured I understood my purchase agreement fully and received the best ongoing coverage for my car! More
Seemed to lack communication amongst selves, hard to get ahold of from a customer standpoint, didn’t seem to believe what I was saying, am still missing paperwork. ahold of from a customer standpoint, didn’t seem to believe what I was saying, am still missing paperwork. More
I have always encountered prompt, courteous service. Staff are friendly and knowledgeable. Facility is clean and pleasant. Staff are friendly and knowledgeable. Facility is clean and pleasant. More
Glenn was great and extremely helpful and knowledgeable. He answered all of my questions and I didn’t feel rushed or pressured. He answered all of my questions and I didn’t feel rushed or pressured. More
Salesperson was excellent but didn’t get a chance to meet with the finance person. with the finance person. More