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DePaula Ford
Albany, NY
4,883 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,883 reviews
July 26, 2022
From the beginning when I first called the staff was absolutely terrific, very responsive. Very smooth transaction with no hiccups - thank you Ashley, Jim and especially John and finally Tracie. absolutely terrific, very responsive. Very smooth transaction with no hiccups - thank you Ashley, Jim and especially John and finally Tracie. More
by 0ffdrak
Verified Customer
July 25, 2022
Josh was very helpful to schedule my detail cleaning services for a Saturday schedule, good communication, 10/10. I drove up there from Westchester county since the detail cleaning last time was flawle services for a Saturday schedule, good communication, 10/10. I drove up there from Westchester county since the detail cleaning last time was flawless. But comparing my experience last Saturday, it is heaven and earth. It was not as detailed as last time. 2/10 for the person who did the job. More
by win
Employees Worked With
Other Employees :
Josh from detail 10/10 for customer service. Eddie, the person who drove me has good customer service too... 5 stars for both (customer service wise). Person who did the detail cleaning is 1-star
July 24, 2022
Very friendly and helpful, took me in last minute and helped me get my car fixed helped me get my car fixed More
by Nicole
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
July 24, 2022
Everyone was very easy to deal with. Everything went very smooth I would definitely go back to this dealership. Everything went very smooth I would definitely go back to this dealership. More
by F150s
Employees Worked With
July 23, 2022
The service was great . We didn’t have to wait long ( about 40min) they were very prompt we were very happy with their service We didn’t have to wait long ( about 40min) they were very prompt we were very happy with their service More
by Don’t have one
Employees Worked With
Ron Bissonette
July 23, 2022
East to work with and available to address any questions. Made process quick and easy. Made process quick and easy. More
by slope252
July 22, 2022
Our service advisor and the techs that work on our car are always helpful and courteous. are always helpful and courteous. More
by mp-ekmurray
Employees Worked With
July 22, 2022
Great service. Never have an issue with service at this dealership. Thanks for good service. Never have an issue with service at this dealership. Thanks for good service. More
by KKELLEHER620
