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DePaula Ford
Albany, NY
4,983 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,983 reviews
August 31, 2022
Great service Depayla thank you I’ll be back for my next service issues ok service issues ok More
by tracie4289
Verified CustomerEmployees Worked With
August 31, 2022
Customer service was amazing by all at the dealership. Could not ask for better and will be suggesting this dealership and Shu to friends and family. Could not ask for better and will be suggesting this dealership and Shu to friends and family. More
by m_freebern
August 29, 2022
I have not used DePaula for service before. Where I bought my Explorer closed. I had two recalls to take care of and they were great! On time with the work and some suggested maintenance tips. Where I bought my Explorer closed. I had two recalls to take care of and they were great! On time with the work and some suggested maintenance tips. I will go back! More
by Mike.Bennett
August 26, 2022
Quick service with free courtesy inspection was nice. Car was parked very far away for me to walk to which was inconvénient. Also passenger side window was wide open and hood was not fully closed. That w Car was parked very far away for me to walk to which was inconvénient. Also passenger side window was wide open and hood was not fully closed. That was not good. More
by Sirjamesrl
August 25, 2022
Everybody that was involved in my nephews car buying experience was wonderful to deal with! experience was wonderful to deal with! More
by lquant
August 25, 2022
Service reps clear and efficient. Communication good during the whole process. I was satisfied with the work Communication good during the whole process. I was satisfied with the work More
by Bfberger
Employees Worked With
August 25, 2022
This is the first time I have ever bought a car and been treated with such knowledge and consideration I have never owned a Ford before but after this it will not be the last. one, and it will be from DeP treated with such knowledge and consideration I have never owned a Ford before but after this it will not be the last. one, and it will be from DePaula Ford More
by hjewettj
August 25, 2022
I would like to thank our sales rep Nick for all his help making buying a new car so easy. He made the entire process go smoothly. Everyone at the dealership was so helpful. I would highly recommend Dep help making buying a new car so easy. He made the entire process go smoothly. Everyone at the dealership was so helpful. I would highly recommend Depaula! More
by sickingersizzlers
August 24, 2022
Great service,on time The members of the service dept. Justin, Chance ---very easy to work with dept. Justin, Chance ---very easy to work with More
by MCARPE2767
Employees Worked With
August 24, 2022
Service is great but the prices Re high. $380.- to replace a key?. My brakes were done but they only did the rear?. I don’t understnd that. The front brakes usually need replacing first. $380.- to replace a key?. My brakes were done but they only did the rear?. I don’t understnd that. The front brakes usually need replacing first. More
by Chris
Employees Worked With
