DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Quick response upon arrival. Check in was thorough and estimated wait time was accurate. Enjoyed fresh brewed coffee! Check in was thorough and estimated wait time was accurate. Enjoyed fresh brewed coffee! More
Very accommodating, listened to my concerns and what I really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness to help us with our final decision. DI would definitely recommend DePaula Ford. More
The service department was exceptional! Friendly, efficient and work done in a timely manner. Chance was friendly and helpful checking my car in. Definitely will be back and recommend to o Friendly, efficient and work done in a timely manner. Chance was friendly and helpful checking my car in. Definitely will be back and recommend to others. More
Everything went well at my recent visit. Lenny is great: knowledgeable, thorough, helpful, and communicative. The new waiting room is very nice. Great job DePaula! Lenny is great: knowledgeable, thorough, helpful, and communicative. The new waiting room is very nice. Great job DePaula! More
Chance and Lenny always take care of me. Detailing issues, fixes, delays or expeditions. Thanks to them, a completely broken AC, heater, and grill cover malfunction was ordered and repaired Detailing issues, fixes, delays or expeditions. Thanks to them, a completely broken AC, heater, and grill cover malfunction was ordered and repaired in 3 days. Thanks as always guys. Further thanks to Howard. More
I trust Lenny's advice on the Explorer. He's friendly, knowledgeable, and responsive. Service at DePaula means Service with Lenny. He's friendly, knowledgeable, and responsive. Service at DePaula means Service with Lenny. More
John was great! Made my trade is so easy, he was great to work with. 10/10 recommend DePaula!! Made my trade is so easy, he was great to work with. 10/10 recommend DePaula!! More
Lenny kept me informed and explained everything well So that I remain informed with information that I remain informed with information More




