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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
November 18, 2021
I had a scheduled oil change, arrived in time and was told they were running behind. Waited over 2 1/2 hours just for an oil change. Unbelievable. told they were running behind. Waited over 2 1/2 hours just for an oil change. Unbelievable. More
by David.greensaw65
Verified CustomerEmployees Worked With
Don’t remember his name
November 18, 2021
Since i have purchased my car there all of my service appointments have exceeded my expectations And when things go longer you have given me a carso i can proceed with my life while my car is being fix appointments have exceeded my expectations And when things go longer you have given me a carso i can proceed with my life while my car is being fixed More
by CHARRAT001
Employees Worked With
Crystal Blackman
November 18, 2021
I am always greeted in a friendly professional manner and the service is completed quickly. the service is completed quickly. More
by COLLEEN.CARUSO
Employees Worked With
November 18, 2021
great people to be around and always have a smile on their face. Always love being there their face. Always love being there More
by tylernolet240
Employees Worked With
Other Employees :
Tyler Nolet, Crystal Blackman, Joseph McKeon
November 18, 2021
My overall impression of the service department is that they seem to be unorganized even though the employees all use the same computer system to track vehicle/customer history. they seem to be unorganized even though the employees all use the same computer system to track vehicle/customer history. More
by CDL1141
November 16, 2021
Nick was my consultant and he was excellent! I walked in not knowing much about the different trims of the vehicles and their benefits. Nick was happy to educate me without judgement. I turned in my lease not knowing much about the different trims of the vehicles and their benefits. Nick was happy to educate me without judgement. I turned in my lease early from another company and Nick made many phone calls to make that happen. Nick is very professional as well as knowledgeable. He thoroughly explained and walked me through the process which made it very easy for me. I highly recommend Nick! More
by Kelsey_head15
Employees Worked With
Albert Rodriguez, Nickolas Bennett
November 16, 2021
The WORST experience ever at a Dealership! They originally leased me a “severely” damaged car originally leased me a “severely” damaged car More
by PHISHINPETE71
Employees Worked With
