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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
July 27, 2021
Depaula Ford has a great service department! Very thorough and most importantly kind. I would recommend the Depaula to anyone I know. Always a pleasure! thorough and most importantly kind. I would recommend the Depaula to anyone I know. Always a pleasure! More
by Gpaige710
Verified Customer
July 26, 2021
Working with vince made making a deal for my truck that much easier. Helped with the whole experience that much better and that much satisfying much easier. Helped with the whole experience that much better and that much satisfying More
by Joshie410
July 25, 2021
I AM CERTAINLY VERY HAPPY THAT IT WAS THAT SIMPLE TO FIX THE NOISE FROM THE AIR CONDITIONER. WHO WOULD OF THOUGHT IT WAS SOMETHING THAT EASY. THE NOISE FROM THE AIR CONDITIONER. WHO WOULD OF THOUGHT IT WAS SOMETHING THAT EASY. More
by LMARTIN29
July 25, 2021
Awesome service team! Amazing they were able to squeeze me in so quickly as I was a traveler through the area! Phenomenal team and 100% recommend this department. me in so quickly as I was a traveler through the area! Phenomenal team and 100% recommend this department. More
by Dmazure1
July 25, 2021
Shuhab noory gave us exceptional help and I was very grateful for how we were treated he got me in the car of my dreams grateful for how we were treated he got me in the car of my dreams More
by bethmorgan.w
July 25, 2021
Excellent. Had an enjoyable experience purchasing my vehicle. No pressure. The service department is great. Made my appointments on line and they did the requested work timely and cost effectively. I d vehicle. No pressure. The service department is great. Made my appointments on line and they did the requested work timely and cost effectively. I dealt with Crystal and she was very good. More
by geo3797
Employees Worked With
Crystal Blackman
July 25, 2021
Howard at Service is experienced, professional and kind! I am never going back to Metro Ford again! Crystal and all the staff there are friendly and helpful. Your service department staff really seem to lik I am never going back to Metro Ford again! Crystal and all the staff there are friendly and helpful. Your service department staff really seem to like their jobs and are a pleasure to talk to. Howard really worked hard to figure out what was wrong with my car. He is the kind of person you feel you can trust! More
by aleneleechristina1
Employees Worked With
Howard in Service Department, Crystal Blackman
July 24, 2021
Always a great experience and everyone is super friendly! They truly want you to be happy when you walk out the door... Nick, Albert and Stephanie are awesome they treat you like your friend and want you to They truly want you to be happy when you walk out the door... Nick, Albert and Stephanie are awesome they treat you like your friend and want you to get the best deal. Would recommend them to all my friends and family. More
by Culnanc
Employees Worked With
Stephanie Cassella, Albert Rodriguez, Nickolas Bennett
July 24, 2021
Went for an oil change/tire rotation, had a 9AM appointment. Transmission fluid flush was also recommended, which I agreed to, since we do a lot of towing. The 'new' machine for flushing the transm appointment. Transmission fluid flush was also recommended, which I agreed to, since we do a lot of towing. The 'new' machine for flushing the transmission wasn't working right, so they (finally) switched over to their 'old' one. But, this turned a 1.5 hour job into a 4.5 hour wait. Everyone was informative and pleasant about it, and the job got done, but the decision to ditch the 'new' (broken) machine should have been made quicker, since they knew we were waiting for the vehicle. I was glad I brought a book to read, and their Wifi was good! More
by SG
Employees Worked With
Josh Brogue
July 24, 2021
Joe Shear from DePaula has been constantly the best around. I purchased a new F150 hybrid from him and I could not be happier. Thank you for your constant service! Joe is the best! I will recommend him around. I purchased a new F150 hybrid from him and I could not be happier. Thank you for your constant service! Joe is the best! I will recommend him to everyone! More
by jaredl
Employees Worked With
Jay Yudzevich, Frank Fattoruso, Joe Shear, Josh Brogue
