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DePaula Ford
Albany, NY
4,983 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,983 reviews
July 29, 2021
Mikayla and tracie were wonderful and helped make our difficult experience we had at DePaula Ford a success. I believe those two are an asset to your organization. We can’t say that about certain individ difficult experience we had at DePaula Ford a success. I believe those two are an asset to your organization. We can’t say that about certain individuals More
by Mike
Verified Customer
July 29, 2021
Super friendly and awesome job! Took time to explain everything and make sure I was completely satisfied. Will go there again for my service needs. everything and make sure I was completely satisfied. Will go there again for my service needs. More
by NCave
July 29, 2021
We had no intention of purchasing a new car but after we received a letter and email with an offer for my car we decided to visit the delearship. Nick was our salesman. He was professional, easy to talk to, received a letter and email with an offer for my car we decided to visit the delearship. Nick was our salesman. He was professional, easy to talk to, listened to our reasons to purchase and not to, followed through on everything he said he would and made taking possession of the new car seamless. We have dealt with Stephanie before and was everything she was the first time and more. She is professional, well spoken and makes understanding the numbers and contact easy. Answered all of our questions and very knowledgeable of the dealerships practices and policies. More
by jdrainville1984
Employees Worked With
Stephanie Cassella, Nickolas Bennett
July 29, 2021
People in service do a great job of keeping you informed during your service appointment. Lenny went above and beyond to fix a valet service pickup mishap. He was great to work with and very nice! during your service appointment. Lenny went above and beyond to fix a valet service pickup mishap. He was great to work with and very nice! More
by S. Temple
Employees Worked With
July 29, 2021
This is the second vehicle transaction Zak made with me. Great customer service and very friendly and easy to work with in a timely manner. Hope to work with Zak again on my next transaction. Great customer service and very friendly and easy to work with in a timely manner. Hope to work with Zak again on my next transaction. More
by ANGELAJCOTA
Employees Worked With
July 29, 2021
SUV came back with door scratches drivers side, damage to wheel from removal. My wife,daughter and grandson were put in danger due to 3 hand loose lug nuts driver side and 2 loose lugs passenger side front w wheel from removal. My wife,daughter and grandson were put in danger due to 3 hand loose lug nuts driver side and 2 loose lugs passenger side front wheels. I had to leave work because i had her pull shaking vehicle off road. I was able to tighten down all lug nuts.Front brakes were replaced on service. I contacted service immediately after scratches discovered and my wife returned for inspection of damage. Now she has to go back for estimate of repair, and then again for repair. Simple brake job turning into nightmare More
by Lineworker
Employees Worked With
Josh Brogue
July 28, 2021
Great experience as always! My family has been buying cars from DePaula for years and they never disappoint. Fast and smooth buying process. Great to work with. cars from DePaula for years and they never disappoint. Fast and smooth buying process. Great to work with. More
by Lili Van Vorst
July 28, 2021
De Paula has always given top notch service any time I have been there. From the scheduling of the appointment to the end of the service you are always keep informed. Work is completed as asked. have been there. From the scheduling of the appointment to the end of the service you are always keep informed. Work is completed as asked. More
by pmacnaugghton
July 28, 2021
I have had nothing but great experiences at Depaula Ford. Just Recently had my vehicle serviced with zero wait time. I would highly recommend them Just Recently had my vehicle serviced with zero wait time. I would highly recommend them More
by Nancy
Employees Worked With
Crystal Blackman
July 28, 2021
I bought my pre owned Ford Explorer from Joe Shear this week and I couldn’t be more happy! Joe made the buying process comfortable, easy and enjoyable! He made it his mission to do everything possible to a week and I couldn’t be more happy! Joe made the buying process comfortable, easy and enjoyable! He made it his mission to do everything possible to accommodate everything I wanted! I definitely recommend going to see Joe for all your car buying needs! More
by nlsteinburg
Employees Worked With
Joe Shear
