DePaula Ford

Excellent service! Very happy and impressed with the courteous, efficient staff! Justin and Josh/Service dept. are great reps for DePaula Ford! Also, Josh Halse is also very helpful, knowledgeable, and courteous, efficient staff! Justin and Josh/Service dept. are great reps for DePaula Ford! Also, Josh Halse is also very helpful, knowledgeable, and friendly. Thanks! More

After initially not receiving a call back about ordering an Explorer, i saw Depaula was the only dealer that had one in stock 3 weeks (and failures at 2 other dealerships) later. I called and spoke to Aimee an Explorer, i saw Depaula was the only dealer that had one in stock 3 weeks (and failures at 2 other dealerships) later. I called and spoke to Aimee and Angela, who made sure I got a call back from Sales Mgr. Jim who was great. Jim put me in touch with Nate whose follow-up and hustle was top notch and I will buy my next car from him first! It’s a great feeling when you’re spending tens of thousands of dollars when your salesperson is all over the details and sets you up for success each step of the way. To top it all off, my wife and I had initially passed on the delivery explanation because we were short on time, but my wife had some questions and Tyler came out on short notice. What a PRO! This guy was sensitive to our time constraints but quickly and efficiently identified what we didn’t know AND taught us things we may never have known (or learned) about the car. On top of that, he is a riot! As great as the rest of the experience was, your MVP’s are Nate who brought the excellence and efficiency and Tyler who brought the fun and added so much value to our purchase. I’ve bought a lot of cars but have never taken a delivery or had an overall experience as good as this! I bought Ford PremiereCARE because of my confidence in this dealership after dealing with Nate and Jim, even after getting blown-off initially. 100% will use Depaula Ford for my next car (a pickup next year) because of these awesome professionals. More

Service was timely and staff helpful and friendly.Great expert expert More

Joe was so helpful and kind to work with! My mom and I drove up from Rhode Island and he helped make the process easy and fast. He understood our situation and also made us feel so comfortable which is s drove up from Rhode Island and he helped make the process easy and fast. He understood our situation and also made us feel so comfortable which is something I don’t usually find at dealerships and we can’t honestly say enough. He even followed up with me the same day! This was a great dealership and my mom and I were so impressed and I would Drive all the way there again to work with Joe and the DePaula team! More

My repair was done completely, correctly and on time. very pleased with result very pleased with result More

I am always happy with the prompt and courteous service we receive from your service team. They always keep me informed of what is being done. we receive from your service team. They always keep me informed of what is being done. More

Helpful polite explained everything to me got me in and out quickly out quickly More

Colin and everyone else were very helpful and kept trying to get me the best deal possible I’m glad my friend a recommended that I go there to get me the best deal possible I’m glad my friend a recommended that I go there More

I purchased my Ford Edge about a year ago and so far all service and sales have been great. service and sales have been great. More

Service was terrific . Advisors were very helpful and greeted me right away. Service manager Justin was so helpful. Great experience!!! greeted me right away. Service manager Justin was so helpful. Great experience!!! More