
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Best service department around!!! Always friendly service and a pleasure to take my vehicle for service!!! All my vehicles (6 Ford’s ) come to Depaula for service as needed!!!! service and a pleasure to take my vehicle for service!!! All my vehicles (6 Ford’s ) come to Depaula for service as needed!!!! More
Pleasure to deal with. Great car at a fair price.I had Pleasure to deal with. Great car at a fair price. I had previously agreed to buy the same car at another dealership. When I showed up the car was scr Pleasure to deal with. Great car at a fair price. I had previously agreed to buy the same car at another dealership. When I showed up the car was scratched on all four corners, had a dent the was repaired terribly and chips all over it. I walked away. More
Salesman Q was awesome in making incentives to change dealership. He was straightforward and felt good comfort level with him. Nate reviewed car technology thoroughly and finance dept was clear and she w dealership. He was straightforward and felt good comfort level with him. Nate reviewed car technology thoroughly and finance dept was clear and she was extremely professional. More
Lenny is an excellent service person. I was here on Lenny is an excellent service person. I was here on Monday March 29 and was here till 8:00pm. He was so kind and felt bad bc the guy who was suppose Lenny is an excellent service person. I was here on Monday March 29 and was here till 8:00pm. He was so kind and felt bad bc the guy who was supposed to do my alignment left. So I had to come back the next day to get it done. He made sure it got in right away. More
The #1 reason why I keep coming back to Mazda, specifically this dealership is their customer service. I have brought my car in more then the average car owner brings their car in for service and specifically this dealership is their customer service. I have brought my car in more then the average car owner brings their car in for service and as much as I have pestered them about every little concern and need I have had, they have always went above and beyond to make me happy. Their persistence to achieve customer satisfaction is extraordinary and since day one I have respected them for that. More
Team was ready for me and I was able to wait and feel comfortable. Out and my way in no time. I don’t know who all the technicians were that did inspection and replaced rear wiper. comfortable. Out and my way in no time. I don’t know who all the technicians were that did inspection and replaced rear wiper. More
DePaula gave me excellent value for my trade in. They were easy to work with and up front about everything. I had excellent service. Josh Halse my sales rep. was aces. Nice work DePaula. were easy to work with and up front about everything. I had excellent service. Josh Halse my sales rep. was aces. Nice work DePaula. More
Decent sales people. Josh was professional and quick. Did not stay in dealership for hour's. Thanks. I found the tech person really knowledgeable of vehicle. Did not stay in dealership for hour's. Thanks. I found the tech person really knowledgeable of vehicle. More
Depaula is excellent. They have had to take care of my leased cars numerous times and have done it quickly, efficiently, and with very good humor. I love the staff and I love their style. leased cars numerous times and have done it quickly, efficiently, and with very good humor. I love the staff and I love their style. More
I had brought my car in for brake service beginning of the month. Every situation I had to face with the staff helped me with no problem the month. Every situation I had to face with the staff helped me with no problem More