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DePaula Ford

Albany, NY

4.7
4,921 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,921 reviews

March 16, 2021

Joe was extremelyhelpfuland very profcesional. He and his management exceeded all my expectations. If i could give him 10 stars i would. I highly recommend him More

by csthill518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Yudzevich, Joe Shear
Mar 16, 2021 -

DePaula Ford responded

We're happy to hear you had such a great experience at our dealership with Joe! If there's anything we can help with in the future, don't hesitate to reach out.

March 16, 2021

Steve was very courteous, knowlegable, and helpful. The issue with my car was resolved in under 30 minutes. Thank you very much for your assistance! More

by NAS_BOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kannes
Mar 18, 2021 -

DePaula Ford responded

We're happy to hear Steve did such a good job helping you! We look forward to seeing you again soon.

March 16, 2021

I have mixed feelings - it very much depends on who you work with. My previous car was a Ford serviced by Lenny and it was always a good experience. I have had too many experiences with the Mazda that have More

by KAL7474
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

I like the convenience of getting my car maintenance done at DePaula Ford. Unfortunately, this is the 2nd time that I came in expecting to pay around $100 max for an oil change and NYS inspection, and inste More

by lgpryma@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Demartino, Josh Brogue, Steve Kannes, Crystal Blackman, Ron Bissonette
Mar 18, 2021 -

DePaula Ford responded

We're happy to hear most of your visit went well! At Depaula, taking care of our customers and their vehicles is our top priority. Any recommended service is always provided with your safety and maintaining the vehicle in mind. If you have any concerns to the contrary, you're always welcome to reach out to us! Otherwise, thank you for your wonderful review, and we look forward to seeing you in the future!

March 15, 2021

A very organized and easy drop off with friendly faces that are eager to help. The service department is through and quick. Lenny Farnam is great! More

by jeads1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 15, 2021

My experience with DePaula Ford is purchase and service of my 2016 Mazda CX5. I am happy with the car and service. Employees in the service department and friendly, professional and helpful. More

by MMGEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
Mar 16, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 15, 2021

I had the pleasure of working with Mark and Stephanie. They were wonderful answered every question and super professional with everything. Would recommend both of your employees. More

by Robyn071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin McGuirk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie , Mark Minoogian
Mar 15, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 15, 2021

2021 is a good year! Mark Minoogian was a wonderful person to work with when my son and I were shopping for a used vehicle. Mark was very courteous, well informed and a no pressure salesman. I have had More

by jd8650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Foster, Mark Minoogian
Mar 16, 2021 -

DePaula Ford responded

Thank you for such a wonderful review! We're so glad to hear that Mark was able to meet all your needs. If there's anything we can help with in the future, don't hesitate to reach out!

March 15, 2021

I bought my first new car from Josh, he was very helpful and answered all my questions timely. Tyler was very helpful when signing paperwork, he explained everything whenever I had questions. Thank you!! More

by Gagliardiabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Tyler Foster
Mar 16, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 14, 2021

Absolutely the best car buying experience I’ve ever had sales manager Jay Y & sales associate Vince are the BEST! Highly recommended & will be back More

by G0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moolick, Jay Yudzevich, Vince Smeaton
Mar 15, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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