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DePaula Ford
Albany, NY
5,010 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,010 reviews
April 05, 2021
Did not perform task that was scheduled. Did not return email complaint either. Took half a day on a Saturday and now need to get work done elsewhere. email complaint either. Took half a day on a Saturday and now need to get work done elsewhere. More
by MDREHER
Verified CustomerEmployees Worked With
Crystal Blackman
April 05, 2021
Always a great experience. Setting up the appointment was fast and friendly. Arriving to a quick sign in and wait time. Recap video while waiting also a huge plus. Left happy. fast and friendly. Arriving to a quick sign in and wait time. Recap video while waiting also a huge plus. Left happy. More
by TODDKENNEDY5
Employees Worked With
Josh Brogue
April 05, 2021
Trevor was very helpful and got me in the truck i wanted. Everything about my experience was great! The service department has been patient and easy to work with as well. Everything about my experience was great! The service department has been patient and easy to work with as well. More
by fscheff33
Employees Worked With
Trevor Schmetterer
April 05, 2021
My husband got his oil changed. They dented his car on the lift. The tech took pictures and said a manager would call us on Monday. We didn’t not hear from anyone until Tuesday after we left multiple mess the lift. The tech took pictures and said a manager would call us on Monday. We didn’t not hear from anyone until Tuesday after we left multiple messages. My husband brought his car back to be fixed and they didn’t have a rental ready as they stated. They finally brought out an old car with a check engine light on and a window that wouldn’t roll up. Eventually they did find him a drivable car for him. More
by TEGANHAZELTON
Employees Worked With
I don’t know the name of employees
April 04, 2021
Brought the excursion in for a vibration in the drivetrain. Crystal is always attentive and work was performed in timely fashion. Pricing is competitive with independent shops and more reliable drivetrain. Crystal is always attentive and work was performed in timely fashion. Pricing is competitive with independent shops and more reliable More
by RREINERS
Employees Worked With
Crystal Blackman
April 04, 2021
Good experience. It’s a high volume dealership, but manage to make everyone feel special Great balance. We’ve done three deals and will likely be back. manage to make everyone feel special Great balance. We’ve done three deals and will likely be back. More
by mcraner
April 04, 2021
Amazing service, Justin greeted me and took care of my truck while micheal Demartino made sure I was taken care of and happy! Will always take all my cars and trucks to depaula Aslong as these two are the truck while micheal Demartino made sure I was taken care of and happy! Will always take all my cars and trucks to depaula Aslong as these two are there! More
by BILLY.P.KANAS
April 03, 2021
Took my F150 into to be repaired and the fixed the wrong component still has same issue and I’m out $500 did not listen to me and still have same issue component still has same issue and I’m out $500 did not listen to me and still have same issue More
by APPLETWA
Employees Worked With
April 03, 2021
Representative was friendly . My car issue was fixed in The short period of the time. I Received good services .the waiting place was nice and clean. The short period of the time. I Received good services .the waiting place was nice and clean. More
by CHARLES
Employees Worked With
Crystal Blackman
