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DePaula Ford
Albany, NY
4,920 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,920 reviews
March 13, 2021
Both Mine & Lenny were very personable & helpful. First experience with a DePaula dealership & it was a pleasant one. I would use this dealership again for service if need be. experience with a DePaula dealership & it was a pleasant one. I would use this dealership again for service if need be. More
by wasaabe8797
Verified CustomerEmployees Worked With
Other Employees :
The two guys that shuttled me to & from the dealership were awesome. Unfortunately, I can’t remember their names. One was a black guy & and the other a young white kid. Both great and very personable , Mike Demartino
March 12, 2021
Friendly, precise in service timing. Came in for the works, plus fluid top off, also rotated tires and performed wheel alignment. While pricey, worth the service works, plus fluid top off, also rotated tires and performed wheel alignment. While pricey, worth the service More
by henmo24
Employees Worked With
March 11, 2021
Justin and Lenny are great assets to your team. They are always helpful and got me fixed up quickly. It's always a pleasure to bring my Speed3 into you guys! always helpful and got me fixed up quickly. It's always a pleasure to bring my Speed3 into you guys! More
by CHRIS.DAVIS5440
March 11, 2021
Very good friendly. No more to say. They forgot to wash the car. COVID friendly. Miss the coffee. Why no cars in showroom. Bathroom cleAn the car. COVID friendly. Miss the coffee. Why no cars in showroom. Bathroom cleAn More
by BARBOCHAMPAUGH
March 11, 2021
DePaula Ford made getting a new vehicle a pleasant experience. Considering I was shopping during a pandemic, it’s important to note that the atmosphere was welcoming and safe. Joe Shear was super hel experience. Considering I was shopping during a pandemic, it’s important to note that the atmosphere was welcoming and safe. Joe Shear was super helpful and worked with me to get the Ford Explorer that I wanted at a fair price. He was friendly and helpful and made me feel like family. He followed up after I was home with my new Ford Explorer to be sure I was completely satisfied. I would highly recommend contacting Joe Shear if you are in the market to get a new or used vehicle. More
by Jessykapeeters
March 11, 2021
I was upset because when I booked the service appointment I requested multipoint inspection, oil change, tire rotation, wash/detail, state inspection & battery check and some how my wash didn’t get added, ev I requested multipoint inspection, oil change, tire rotation, wash/detail, state inspection & battery check and some how my wash didn’t get added, even though it was on my confirmation email, so I wasn’t able to get my car detailed. I was also upset because I had purchased the extended warranty from Frank, at the time of purchase last year, who had repeatedly stated that everything was covered, if something was spilled, DePaula would take care of it. I don’t recall him ever mentioning a deductible and don’t you know, the first time I try to use the warranty to fix my speaker burned by hot coffee, the warranty won’t cover it. So now I am realizing that Frank lied about multiple points to get me to buy that xxxx warranty that DePaula won’t honor now. I feel swindled and my partner wants to picket DePaula “Buyer Beware!” because of what has happened with the warranty that I really didn’t need anyway. More
by akoolwhip125
Employees Worked With
Frank Fattoruso, Josh Brogue
March 11, 2021
A very friendly, thorough, and well informed sales person. My experience at Depaula Ford was great from start to finish. Will be recommending to friends and family. person. My experience at Depaula Ford was great from start to finish. Will be recommending to friends and family. More
by TLZullo
Employees Worked With
March 11, 2021
Glenn is a top shelf professional. He has always gone the extra mile for me. it is a pleasure to do business with him. I have purchased 7 vehicles from him and hope he is there for my next car purchase. the extra mile for me. it is a pleasure to do business with him. I have purchased 7 vehicles from him and hope he is there for my next car purchase. More
by edsawczak
March 10, 2021
Customer is treated respectfully and Vehicle is done in the amount of time that is stated. Customer is kept up-to-date. Great service each time my car needs maintenance the amount of time that is stated. Customer is kept up-to-date. Great service each time my car needs maintenance More
by Barbara
Employees Worked With
Josh Brogue
March 10, 2021
Mark was awesome. This was my first car I purchased on my own and everyone made me feel so comfortable. I will recommend Mark to everyone as he was such a pleasure to work with. Thank you, Mark own and everyone made me feel so comfortable. I will recommend Mark to everyone as he was such a pleasure to work with. Thank you, Mark More
by Jenniferbutto
Employees Worked With
Mark Minoogian
