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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
March 03, 2021
Amazing sales team & service team. Was pleasantly surprised at the level of care & service we got for our first oil change. Would definitely recommend purchasing a car from DePaula & then returning f surprised at the level of care & service we got for our first oil change. Would definitely recommend purchasing a car from DePaula & then returning for service. More
by DSEGUINYOUNG
Verified Customer
March 02, 2021
The car buying experience can sometimes be frustrating, but DePaula Ford was a pleasure to work with. Our salesman in particular, Joe Shear, went above and beyond to help us find the perfect truck. He was but DePaula Ford was a pleasure to work with. Our salesman in particular, Joe Shear, went above and beyond to help us find the perfect truck. He was personable, patient, and always had our best interests at heart. Can't recommend Joe and DePaula Ford enough! More
by acamp
Employees Worked With
Joe Shear
March 02, 2021
Excellent service. Crystal Blackman is a fantastic service advisor. Even if our service total gets high, we have trust in Crystal, and the technicians, that the work should be done. We also apprec service advisor. Even if our service total gets high, we have trust in Crystal, and the technicians, that the work should be done. We also appreciate that DePaula Ford picked up our car, during COVID, and brought our car to our house. Thank you everyone. More
by elwebby
Employees Worked With
The girl, who made our appt was great. , Crystal Blackman
March 02, 2021
Friendly, knowledgeable and reliable staff made for a no surprises visit. The wheel alignment was completed in a timely manner. Check in and check out went smoothly. surprises visit. The wheel alignment was completed in a timely manner. Check in and check out went smoothly. More
by JIM_KOIS
March 01, 2021
This is a great place to buy and have service done! I would recommend this dealership to my family and friends. Thank you for the friendly service! would recommend this dealership to my family and friends. Thank you for the friendly service! More
by DIGDUGG22
Employees Worked With
Other Employees :
Tyler Foster, Jay Yudzevich, Trevor Schmetterer, Mike Demartino
March 01, 2021
Great service made sure that I left satisfied and everything was to my liking. I will definitely come back to De Paula Mazda. Thank you! everything was to my liking. I will definitely come back to De Paula Mazda. Thank you! More
by NIAJOHN2000
Employees Worked With
Mike Demartino, Crystal Blackman
March 01, 2021
My service was seamless. Quick. My service guy, I think his name was Mike, was really great. Nice and professional. Zoom zoom. ❤️My Mazda. ☮️Need more words. Done. his name was Mike, was really great. Nice and professional. Zoom zoom. ❤️My Mazda. ☮️Need more words. Done. More
by LEFTY56LIL
Employees Worked With
Mike Demartino
March 01, 2021
Made a virtual purchase online! Joe was a great salesperson who gave us a virtual tour of the truck, answered lots of questions and made the transaction easy. The dealership also delivered the truc salesperson who gave us a virtual tour of the truck, answered lots of questions and made the transaction easy. The dealership also delivered the truck to our door, which helped in our buying decision. More
by JOGUERR
Employees Worked With
Joe Shear
March 01, 2021
I contacted Josh about getting an administrative key made for my car since it was going to be at the body shop for other repairs. He told me he would take care of getting the car from them and doing the work for my car since it was going to be at the body shop for other repairs. He told me he would take care of getting the car from them and doing the work (I also added an oil change) and would return the car to the body shop for pickup. Great job! Made to process so easy.. thanks Josh! More
by DEAN
Employees Worked With
Josh Brogue
