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DePaula Ford
Albany, NY
4,991 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,991 reviews
February 12, 2021
The service team collectively went to Ford and made a case on our behalf with a tire issue. Result was a very favorable outcome for this customer. All 3 on the team were polite and professional the entir case on our behalf with a tire issue. Result was a very favorable outcome for this customer. All 3 on the team were polite and professional the entire time. More
by RFILKIN3
Verified CustomerEmployees Worked With
Other Employees :
The young lady at the loan car counter. I didn’t get her name. She was very helpful!, Mike Demartino, Crystal Blackman
February 12, 2021
In the middle of two very large snow storms I am at the dealership buying a new truck who would of thought it would of been that easy. dealership buying a new truck who would of thought it would of been that easy. More
by luckiehawk
Employees Worked With
Other Employees :
Mike Moolick, Shuhab Noory, Crystal Blackman
February 12, 2021
Lenny Farnam was awesome. So was the tech who fixed my Fusion. These guys r a big asset to ur dealership. Give them a raise!! Fusion. These guys r a big asset to ur dealership. Give them a raise!! More
by TRAMOTMAN
Employees Worked With
February 12, 2021
Went in for service of both my Explorer and Fusion this week and dealing with Josh was not the issue but I had to come back two on both cars because the loud sound on the Explorer was not the exhaust but t week and dealing with Josh was not the issue but I had to come back two on both cars because the loud sound on the Explorer was not the exhaust but the wheel bearing. So I lost another day without that car and then I came in the following two days after and found that the windshield fluid was not touched and my wheel locks were not put back on the rims without telling me and I only found that out as I was looking to replace it back in my glovebox. I did not get a vehicle inspection video on my fusion so not sure if I did get the works package that I came in for. Just didn’t have a good feeling when I left the dealership the four times I was this this week. More
by MIKEYLOV
Employees Worked With
Josh Brogue
February 11, 2021
I want thanks Qasim for help me getting a right vehicle at good deal. They were very good . I will come back here definitely. I had a good experience with there at good deal. They were very good . I will come back here definitely. I had a good experience with there More
by Akissi Koffi
Employees Worked With
February 11, 2021
lenny is a good guy and I trust him he is very helpful he never makes you feel less of a person because you don't know about cares never makes you feel less of a person because you don't know about cares More
by VERA.HINES
February 11, 2021
Professional and knowledgeable staff always takes care of our needs. No problem getting a scheduled service time to fit into my schedule. From arrival to departure I get a comfortable feeling that my se our needs. No problem getting a scheduled service time to fit into my schedule. From arrival to departure I get a comfortable feeling that my service will be done correctly in a timely manner. More
by JIM_KOIS
February 10, 2021
Lenny and the staff did a great job. The service staff are professional and friendly. My vehicle was ready in a reasonable amount of time. are professional and friendly. My vehicle was ready in a reasonable amount of time. More
by ZOOM241
Employees Worked With
February 10, 2021
kind and knowledgable timely update love the new kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all your hard work! More
by RNLUCY
Employees Worked With
