
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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With this being my first car purchase from a dealership, Devin has made it an easy, convenient, smooth and knowledgeable process. Comforting with his energy and even being a big help on his day off, he’s ma Devin has made it an easy, convenient, smooth and knowledgeable process. Comforting with his energy and even being a big help on his day off, he’s made my experience with Depaula Ford one to remember in a positive light. Also showing excellent teamwork skills with Stephanie. I thank you guys for the experience! More
Easy, hassle free experience. Devin, my sales consultant was very knowledgeable about the vehicle and features. He answered any questions I had. Received a very good deal and trade in thanks to Jay, the sal was very knowledgeable about the vehicle and features. He answered any questions I had. Received a very good deal and trade in thanks to Jay, the sales manager. Worked with Mike, in finance who made me feel at ease and went over everything in great detail. Lastly, Nate helped pair my phone and went over every function the new Bronco had to offer, he was super helpful. Overall I wouldn’t hesitate to recommend this dealer to all of my friends and family. Thank you! More
All I can say is the 3 men that assisted me in my purchase made my experience 1 of the best in my car-purchasing history. I have been buying cars for over 3 decades and it's usually not pleasant. T purchase made my experience 1 of the best in my car-purchasing history. I have been buying cars for over 3 decades and it's usually not pleasant. That changed when I took the long drive up to DePaul Ford. You have a customer for life. Thank you Jim Rosamino, Joe Shear & Tyler Foster. More
Everyone that we encountered was very friendly, personable and knowledgeable. It made our shopping experience very pleasant, which in turn, left us leaving happy with a new vehicle! Wonderful exper personable and knowledgeable. It made our shopping experience very pleasant, which in turn, left us leaving happy with a new vehicle! Wonderful experience! More
Devin was great. Quickly responded to my calls and made the experience of buying a car a great one. Thanks Devin for all of your help. the experience of buying a car a great one. Thanks Devin for all of your help. More
I was so pleased with the professional, competent, knowledgeable salesperson, Devin McGuirk. He made my experience so pleasant and so efficient. I want to thank him knowledgeable salesperson, Devin McGuirk. He made my experience so pleasant and so efficient. I want to thank him More
Personable. Informative. Flawless.If you are looking to Personable. Informative. Flawless. If you are looking to purchase, lease or simply discuss your options regarding a new vehicle, Jay Yudzevich (Sal Personable. Informative. Flawless. If you are looking to purchase, lease or simply discuss your options regarding a new vehicle, Jay Yudzevich (Sales Manager) is who you want to connect with. Even during a global pandemic and social unrest, Jay Yudzevich (Sales Manager) exceeded all expectations and provided me with a phenomenal experience. Let me just say, I rarely write reviews because I am not easily impressed, but the service Jay provided has to be shared. First and foremost, Jay’s authentic personality and positive energy is unmatched. When working with Jay, I honestly felt as if I was talking to a trusted friend. He listened to my concerns and hesitations, answered my countless questions (I asked a lot of questions), provided me with insight regarding my options, and most importantly, took his time when working with me. I didn’t not feel rushed or dismissed. I felt valued, heard, and appreciated. Jay ensured I was comfortable and understood the process thoroughly (from searching for car, finances, services and so forth). He explained and reexplained information to me, and did so with a smile on his face. His communication skills are well-developed and he before I finalized everything, be made sure I fully understood what was happening. I have heard horror stories about car dealers and their manipulating techniques, but Jay put all of those to rest for me. It was truly a pleasure to work with him for my first car purchase. I will recommend my friends, family, colleagues and extended networks connect with Jay and the dealership he works with when they are ready to explore their options. 10/10 experience and I cannot wait to see Jay when it’s my time again. Also, a huge thank you to Trevor Schmetterer (Purchase and Leasing Consultant) who provided amazing insight, support and guidance in collaboration with Jay! More
Quick and clear communication. They were very helpful. They did great making the process fast, easy, and with the least amount of stress possible! Definitely recommend They did great making the process fast, easy, and with the least amount of stress possible! Definitely recommend More
We have received extremely professional care at this dealership. We have just leased our fifth Mazda, a CX5. The salesman, Qasim, was incredibly knowledgeable and helpful in guiding us through the lease dealership. We have just leased our fifth Mazda, a CX5. The salesman, Qasim, was incredibly knowledgeable and helpful in guiding us through the lease process and he made it very convenient for our time schedule. Also the business office woman, Stephanie, did an amazing job of dealing with the lease particulars. We couldn't be happier with this dealership. We have had great service with caring professionals who always brought their courtesy to us in dealing with each visit. Don and Ruth Smith More
This was my first time Ford purchase in the last 15 years in the US. I have had purchased cars from used and new car dealerships in the past, however, never have I felt compelled to write a review for one of in the US. I have had purchased cars from used and new car dealerships in the past, however, never have I felt compelled to write a review for one of them as they are all just... OK. For the Depaula dealership, on the other hand, I was pleasantly surprised by the kind and level of customer service. You see, I went there to purchase a vehicle like any time in my past and expected the sales rep(s) to be nice and kind in the beginning, however, after the deal was done, I was expecting a "regular" behavior. Not only the salesperson, Trevor, was very kind and professional before the deal, but he also kept the same demeanor after the deal was done. Further, when my brand new vehicle got some backup camera issues (not Depaula's fault), which was pretty frustrating, the dealership and Trevor went out of their ways to help me out and get it fixed. I am positive that if I ever buy a Ford again, I am only buying it from them! More