DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,963 reviews
Went well, I checked in about 20 minutes before my appointment. Easy Check in. Escape was ready 5 minutes beyond estimate time. No issues. Very much like the look of the newly remodeled dealership, e appointment. Easy Check in. Escape was ready 5 minutes beyond estimate time. No issues. Very much like the look of the newly remodeled dealership, especially the indoor under cover check in and pick up of the car. More
I was in and out with some waiting. Unfortunately the dealership failed to update carfax about my bus inspection which is good for another year. Unfortunately the dealership failed to update carfax about my bus inspection which is good for another year. More
I was involved in a truck/car accident on June 25th at about 2:15pm. A motorist driving a 2012 White Fiat was traveling in the same direction on Washington Avenue, Albany, NY. Near the campus road /85 en about 2:15pm. A motorist driving a 2012 White Fiat was traveling in the same direction on Washington Avenue, Albany, NY. Near the campus road /85 entrance just after the gas station! The driver wanted to go in the opposite direction and made a U-turn, but was unsuccessful! A Volkswagen smacked the Fiat back into the southbound lanes and the Fiat hit my driver-side back tire and quarter panel. It was declared a total loss! I came to pick up my plates and valuables in the truck and I was greeted by a smiling Fireman who escorted me to the battered vehicle and helped me get out of there pretty quick! More
The delivery process was a bit painful then the truck has some issues that most likely should have been caught in the inspection process. some issues that most likely should have been caught in the inspection process. More
Chance, Lenny, and Danny are all too notch guys in the service dept. Your can buy a Ford at any dealership but it’s the staff that make you come back and experience a good one. service dept. Your can buy a Ford at any dealership but it’s the staff that make you come back and experience a good one. More
The waiting area is clean and bright. Service work was done in a timely manner Service work was done in a timely manner More
Lenny was very friendly, greeted me at my car and went over the wear and tear items for a 30k mileage car. over the wear and tear items for a 30k mileage car. More





