
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,052 reviews
I’ve had a very good experience on multiple occasions with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine problems in the last six months and I trust DePaula Ford very much. They are always trying to make their customers happy. They have gone above and beyond for me and taking care of the major issues and a couple of minor ones that came up. I recommend them highly -thank you all very much. More
Everybody was extremely friendly and helpful, especially Colin and Qasin. Colin ended up thoughtfully recommending me a car I wouldn’t have thought of and couldn’t be happier. They were also expeditious in Colin and Qasin. Colin ended up thoughtfully recommending me a car I wouldn’t have thought of and couldn’t be happier. They were also expeditious in going above and beyond handling the DMV and insurance. Highly recommend, and will be returning for maintenance on the vehicle and encouraging others to visit if looking for a car near Albany. 10 out of 10 More
Devin was very helpful and attentive. He’s an easy to talk to person and answered all of my questions He’s an easy to talk to person and answered all of my questions More
It was a very enjoyable experience. I called a bunch of times andhe always picked up. Excellent customer service. I called a bunch of times andhe always picked up. Excellent customer service. More
Thank you for all your help. It wasn’t my best choice but I actually like my new car that was recommended by Nick. Thank you for taking time to explain all and showing me how to It wasn’t my best choice but I actually like my new car that was recommended by Nick. Thank you for taking time to explain all and showing me how to use it :) It wasn’t very helpful More
Quick service, good communication with updates in status, customer friendly, coffee and snacks, wifi and tv customer friendly, coffee and snacks, wifi and tv More
Devin went above and beyond to make sure I was completely satisfied with my purchase, answering messages and making sure my car was in pristine condition. I appreciate his dedication to his customers. satisfied with my purchase, answering messages and making sure my car was in pristine condition. I appreciate his dedication to his customers. More
Came in to buy a raptor and left with a raptor and a used Audi q8. Very big win for us. Thanks gang Audi q8. Very big win for us. Thanks gang More
Very Responsive! ! Great experience with my out-of-state purchase. Definitely recommend them to anyone looking to purchase a car. ! Great experience with my out-of-state purchase. Definitely recommend them to anyone looking to purchase a car. More