
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,105 reviews
I have never had a bad experience and Lenny was amazing and the valet drivers were so kind and the valet drivers were so kind More
They serviced my car in a professional and timely manner and they were clear about their prices upfront. and they were clear about their prices upfront. More
I’ve had a very good experience on multiple occasions with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine problems in the last six months and I trust DePaula Ford very much. They are always trying to make their customers happy. They have gone above and beyond for me and taking care of the major issues and a couple of minor ones that came up. I recommend them highly -thank you all very much. More
I had the pleasure of walking into DePaula Ford after finding a truck online that caught my eye. I walked in and was IMMEDIATELY greeted by Deven McGuirk. He was hospitable and welcoming. I told him wh finding a truck online that caught my eye. I walked in and was IMMEDIATELY greeted by Deven McGuirk. He was hospitable and welcoming. I told him what I was looking for, he brought it up front, I told him how much I wanted to pay, he said it would be difficult to meet that ask. He didn't dismiss me and give me the ole "Let me go talk to my manager routine." He worked hard to get me a deal that was very good. I went back in the next day and met with Qasim. What an absolute pleasure it was to deal with him as well. They were both transparent about the whole transaction... No hidden fees, no bullcrap. They will do what they can, within reason, to earn your business. I will 100% recommend these employees (Devin and Qasim) and this dealership as a whole in the future. Good stuff all.. Keep up the good work. More
It was a very enjoyable experience. I called a bunch of times andhe always picked up. Excellent customer service. I called a bunch of times andhe always picked up. Excellent customer service. More
Everybody was extremely friendly and helpful, especially Colin and Qasin. Colin ended up thoughtfully recommending me a car I wouldn’t have thought of and couldn’t be happier. They were also expeditious in Colin and Qasin. Colin ended up thoughtfully recommending me a car I wouldn’t have thought of and couldn’t be happier. They were also expeditious in going above and beyond handling the DMV and insurance. Highly recommend, and will be returning for maintenance on the vehicle and encouraging others to visit if looking for a car near Albany. 10 out of 10 More
Thank you for all your help. It wasn’t my best choice but I actually like my new car that was recommended by Nick. Thank you for taking time to explain all and showing me how to It wasn’t my best choice but I actually like my new car that was recommended by Nick. Thank you for taking time to explain all and showing me how to use it :) It wasn’t very helpful More
Devin was very helpful and attentive. He’s an easy to talk to person and answered all of my questions He’s an easy to talk to person and answered all of my questions More
Quick service, good communication with updates in status, customer friendly, coffee and snacks, wifi and tv customer friendly, coffee and snacks, wifi and tv More