
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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From the moment that you roll into service you are greeted and treated with professionalism! greeted and treated with professionalism! More
Everything from walking in to picking up new vehicle was extremely streamlined. No back and forth and straight to a deal. Haroon and Q were both amazing and I couldn’t be happier with my purchase. Thank you extremely streamlined. No back and forth and straight to a deal. Haroon and Q were both amazing and I couldn’t be happier with my purchase. Thank you both More
Great dealership and great personal! !! Fourth car I bought from Depaula! Never had a problem with them! !! Fourth car I bought from Depaula! Never had a problem with them! More
The car service was excellent, with thorough attention to detail, prompt service, and friendly, knowledgeable staff. detail, prompt service, and friendly, knowledgeable staff. More
On a cross country road trip in our R53 FORD chassis RV and had a ‘fuel fill inlet error’ light up on dash. We followed Ford recommendations to recheck fuel cap, but all appeared good; however, error still and had a ‘fuel fill inlet error’ light up on dash. We followed Ford recommendations to recheck fuel cap, but all appeared good; however, error still appeared. Called dealer for assistance and they said ‘booked til Oct 10’ sorry’ Wow, not even come in a wait today and we’ll squeeze you in for the 1hr repair !!! Honestly very disappointed… it’s not like I can schedule issues or wait 6 days for them :(((. So we will continue to look for another Ford truck service center that can help us…. More
Luis is the BEST! Excellent Customer service, prompt service, great communications and always easy to work with. Couldn't ask for better! Thanks Luis! Excellent Customer service, prompt service, great communications and always easy to work with. Couldn't ask for better! Thanks Luis! More
I was treated with respect, given the information I asked for, and purchasing my new car was stress free. My salesperson, Nate Daigle, was efficient and cooperative. His manager, was the same. What an enjoya for, and purchasing my new car was stress free. My salesperson, Nate Daigle, was efficient and cooperative. His manager, was the same. What an enjoyable experience. More
They go about and beyond! They take such great care of you and your vehicle. They take such great care of you and your vehicle. More