DePaula Ford

I had no real dealing with the dealership. Someone called to set up a mobile appointment in the day of the appointment I received a text message that the recall was done online without them co Someone called to set up a mobile appointment in the day of the appointment I received a text message that the recall was done online without them coming to my residence More

We did not get 2 keys for the 2025 ford f150 we purchased on may 1st on may 1st More

Son muy capacitados en su trabajo . .amables con los cliente saben de su trabajo les deseo lo mejor bendiciones a todos . .amables con los cliente saben de su trabajo les deseo lo mejor bendiciones a todos . More

Nate had a very low pressure sales approach but he provided a lot of information and answered all my questions. Everyone at the dealership were very patient and honest. The delivery process was very s provided a lot of information and answered all my questions. Everyone at the dealership were very patient and honest. The delivery process was very smooth and picked up my new car without any issues. Overall it was a very good experience. More

Great service. Very courteous and polite. Waiting area was very clean. So was the rest of the dealership. Very courteous and polite. Waiting area was very clean. So was the rest of the dealership. More

Nick was AMAZING! He is extremely knowledgeable and truly wants you to take home a car that you are happy with. He was patient and made every step of the process seaml He is extremely knowledgeable and truly wants you to take home a car that you are happy with. He was patient and made every step of the process seamless! More

I brought my truck in because of two senor faults cross traffic and blis fault. They kept the truck all day i came to pick up waited forever just to find out the were still working on it. And i needed a ne traffic and blis fault. They kept the truck all day i came to pick up waited forever just to find out the were still working on it. And i needed a new tailight for almost 800 dollars told them i csnt afford and should be under warranty, they said it is because it was damaged. They said it was still okay lights wise but need to clear faults abd after i asked they said they could give me a rental.Next day I didnt go because I saw on my phone that it sat in the parking lot most of the day until the end of day and said they were having troubles resetting faults. Next day I was told will be done and delivered. Which it didn't i showed up had to wait still trying to clear faults. When I got the truck back it still has faults and some features still don't work but don't want to go back cause I don't have time or money to fix. I think the guy i was working with was named Don? Not much help or quick with updates leaving me hanging. I think the guy Chance? Is his name was very helpful and at least got me updates and apologized for the lack of service from. Chance is great More

Donald was so kind (and funny). He assured me, that my vehicle would be fixed in a timely manner and understood all my concerns. He assured me, that my vehicle would be fixed in a timely manner and understood all my concerns. More

Order was messed up but Lenny made it happen. He knows what he is doing. Great guy. He knows what he is doing. Great guy. More

I had a great experience buying my car here! Everyone was extremely friendly and helpful throughout the whole process. They really worked with me to make everything happen and made the experienc Everyone was extremely friendly and helpful throughout the whole process. They really worked with me to make everything happen and made the experience stress free and easy. You can tell they genuinely care about their customers and want to help. I’m very happy with my new vehicle and would definitely recommend them to anyone looking to buy a car! More