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DePaula Ford
Albany, NY
4,982 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,982 reviews
July 07, 2024
Amazing service and I love how you make it so easy for me by coming to get my car and bringing back and I love the tracking system when your car is being serviced great job thank you so very much by coming to get my car and bringing back and I love the tracking system when your car is being serviced great job thank you so very much More
by Mariah12047
Verified CustomerEmployees Worked With
July 07, 2024
Good service. But didn’t get a sticker on my windshield so I don’t even know if the oil was changed. But didn’t get a sticker on my windshield so I don’t even know if the oil was changed. More
by pmaguire65
Employees Worked With
July 07, 2024
Lenny was great , got me in and out fast, very professional and friendlly… explained everything And looked up my rewards for me professional and friendlly… explained everything And looked up my rewards for me More
by SANDRAMGRADY
Employees Worked With
July 07, 2024
Had a great experience. Was pressed on time and they worked diligently and swiftly to get me in and out of the dealership with a new vehicle at a fair price. It couldn’t h Was pressed on time and they worked diligently and swiftly to get me in and out of the dealership with a new vehicle at a fair price. It couldn’t have gone any better. More
by rodtjr79
July 05, 2024
The best sales team I have ever dealt with since I have been buying cars been buying cars More
by prziter1
July 02, 2024
A great truck buying experience from inquiry to delivery! Nick and Quasim were Outstanding. Nick kept me very well informed at every stage in the process, is honest, calm and very customer focused. He explai Nick and Quasim were Outstanding. Nick kept me very well informed at every stage in the process, is honest, calm and very customer focused. He explained everything I needed to know about the car during the test drive and whenever I had questions and also helped me set up Bluetooth Pairing and the FordPass very efficiently. ‘Q’ was similarly extremely competent and throughly explained the financing and warranty options. Since I had a prepaid maintenance agreement on a previous automobile from a different dealer, I was pleased that you had this affordable option and appreciate the time Q took to explain the extended warranties I was looking for. He was a wiz with the paperwork. The team made the trade in and delivery/paperwork tasks easy. I was very happy to take delivery that same day with all insurance, NY registration, title etc..handled so well by the DePaula team. I also dealt with Felicia and she was similarly outstanding. More
by barrymuslaw
July 02, 2024
Overall experience was great. The sales rep Nick was knowledgeable and made the process easy! The sales rep Nick was knowledgeable and made the process easy! More
by SLEEPY1115
July 02, 2024
The service is always excellent, staff is friendly and helpful, and process is very easy! helpful, and process is very easy! More
by Mberlin514
July 02, 2024
I was greeted promptly by Lenny who explained the recall notice and service required. Service was completed in a timely manner. All people were friendly and courteous. notice and service required. Service was completed in a timely manner. All people were friendly and courteous. More
by GARRISR62
Employees Worked With
