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DePaula Ford
Albany, NY
4,982 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,982 reviews
June 30, 2024
Luis made sure my truck was in and out in a timely manner. It was a Pleasure having Luis as our service consultant manner. It was a Pleasure having Luis as our service consultant More
by TIMRYAN2
Verified CustomerEmployees Worked With
June 30, 2024
Nice neat caring on time calls when fixing your car I wld go back great job on fixing my car wld go back great job on fixing my car More
by gina42ny
June 30, 2024
Overall good place but needs work with scheduling and upfront pricing. Also knowledge of vehicles for mechanics needs improving. But Louis was great as always and so is Lenny. upfront pricing. Also knowledge of vehicles for mechanics needs improving. But Louis was great as always and so is Lenny. More
by CCASTLE333
June 30, 2024
Easy to make the appt. Quick in and out. Lenny the service tech explained everything very well. Thx Quick in and out. Lenny the service tech explained everything very well. Thx More
by ngjohanning
Employees Worked With
June 30, 2024
Glenn Cummings listened to what was most important in a car for me. After finding a car he proceeded to tell me all the other important things like 6 airbags. The paper process was long but all right. Fin car for me. After finding a car he proceeded to tell me all the other important things like 6 airbags. The paper process was long but all right. Finally Glenn told me to call him first if any questions or problems. I did call with a question and he had an immediate solution. Thank you, Glenn More
by VPIECK
June 30, 2024
Great service and friendly, knowledgeable people! We would recommend this dealership to all friends, definitely! We would recommend this dealership to all friends, definitely! More
by pwilson1654
June 29, 2024
Pickup and delivery service to/from my home was effortless and appreciated. Service recommendation was reasonable; service itself was fast. effortless and appreciated. Service recommendation was reasonable; service itself was fast. More
by MMT
Employees Worked With
Jared Pott, Drew Restino
June 29, 2024
Lenny and Jason went above and beyond for me to ensure a positive customer experience with the tire price match. I greatly appreciate it! positive customer experience with the tire price match. I greatly appreciate it! More
by CHRISTOPHER PANTON
Employees Worked With
June 29, 2024
Customer service is great definitely recommend. They call and let you know what they are doing and the pick up your car service is amazing . They call and let you know what they are doing and the pick up your car service is amazing . More
by WILSONTHANSIA
Employees Worked With
June 29, 2024
employees that work do not take pride what they do Service manager came through in the end Service manager came through in the end More
by ROOFER.ER.32
Employees Worked With
